ERP Systems Manager

James Fisher Technologies; Loveland (CO); On-site; USD 120,000 - 160,000; Full time

Job summary

James Fisher Technologies (JFT) seeks an experienced ERP Systems Manager to own the Epicor Kinetic ERP across Finance, Manufacturing, Engineering, Supply Chain, Project Management, and Operations. You will optimize configuration, governance, upgrades, and data integrity while reducing external consulting reliance.

Reporting to the Chief Technical Officer, you will translate business requirements into ERP solutions, partner with department leaders, develop dashboards with Power BI and BAQs, and

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years administering or supporting an ERP system.
• Experience implementing or supporting ERP upgrades and enhancements.
• Strong understanding of manufacturing and business operations.
• Experience translating business requirements into technical solutions.
• Excellent communication, project management, and organizational skills.
• Experience in a government contracting or DCAA/FAR-compliant environment.
• Familiarity with NIST SP 800-171 requirements and the handling of CUI, including access controls and audit requirements.

Responsibilities

• Oversee ERP governance, security, and data integrity.
• Lead upgrades, patches, and deployments with minimal disruption.
• Partner with departments to align ERP with business goals.
• Develop dashboards and BI reports (Power BI, BAQs, SSRS).
• Coordinate with ERP Project Manager during implementation.
• Manage vendor relations with Epicor and partners.

Skills

ERP administration

Requirements translation

Communication & PM

Govt/compliance knowledge

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Tools

SQL/BI tools

Job description

ABOUT JFT:

James Fisher Technologies (JFT) is a reputable provider of remote solutions, specialty engineering, and technical services for applications within hazardous environments or with high integrity requirements. As a ground-breaking and rapidly expanding company, our highly trained staff and enduring heritage enable us to provide solutions to the most demanding operational and technical challenges faced by our customers. Our goal is to recruit and retain the finest staff. We achieve this by providing a gratifying experience that demands, supports, and rewards the highest performance. Everyone at JFT has the chance to forge their own career in an environment that values initiative, persistence, respect, curiosity, and passion.

At JFT, we work a Monday–Friday 9/80 schedule with every other Friday off, providing the opportunity to recharge, maintain a healthy work-life balance, and return refreshed and energized.

REPORTING TO

Chief Technical Officer

FUNCTION:

James Fisher Technologies (JFT) is seeking an experienced ERP Systems Manager. The ERP Systems Manager is responsible for the overall administration, optimization, and long-term success of James Fisher Technologies’ Epicor Kinetic ERP system. This role serves as the internal system owner and subject matter expert, ensuring the ERP platform effectively supports Finance, Manufacturing, Engineering, Supply Chain, Project Management, and Operations.

The ERP Systems Manager partners with business leaders to continuously improve business processes, implement new functionality, manage system upgrades, and maximize the value of the company’s ERP investment. This individual will reduce reliance on outside consultants by developing deep internal expertise in Epicor Kinetic and related business applications.

ERP System Ownership

• Serve as the primary administrator and owner of the Epicor Kinetic ERP system.
• Maintain system configuration, security, user access, workflows, dashboards, and business rules.
• Develop and maintain ERP governance, standards, and documentation.
• Monitor overall system health, performance, and data integrity.
• Partner closely with the ERP Project Manager throughout implementation to build deep working knowledge of the system configuration and design decisions ahead of go-live and long-term ownership, including support for data migration review and cleansing.

Continuous Improvement

• Identify opportunities to improve business processes through ERP functionality.
• Partner with department leaders to understand operational needs and recommend solutions.
• Evaluate new Epicor features, modules, and third-party applications.
• Lead continuous improvement initiatives that increase efficiency, automation, and data accuracy.

Upgrades & Enhancements

• Plan, test, and coordinate Epicor upgrades, patches, and new releases.
• Develop testing plans and coordinate user acceptance testing.
• Manage change control and production deployments.
• Minimize business disruption during system changes.

Business Partnership

• Act as a trusted advisor to Finance, Manufacturing, Engineering, Purchasing, Quality, and Project Management.
• Translate business requirements into system solutions.
• Prioritize enhancement requests and manage the ERP development roadmap.
• Ensure system capabilities align with business objectives.

Manufacturing Process Support

• Support ERP processes across core manufacturing functions, including production management, job management, planning and scheduling, inventory and warehouse management, purchasing, quality assurance, engineering change management, and shipping and fulfillment.
• Ensure ERP processes and configurations align with operational objectives and manufacturing best practices.

Reporting & Analytics

• Develop dashboards, KPIs, BAQs, SSRS and Power BI reports, and other business intelligence tools.
• Deliver KPI visibility across areas such as inventory accuracy, on-time delivery, production efficiency, work-in-process, labor utilization, and financial performance.
• Support management reporting and operational decision-making.
• Promote data accuracy and consistent reporting across departments.

Integrations

• Manage integrations between Epicor and other business systems, including scheduling, CRM, payroll, document management, and reporting platforms.
• Work with internal IT staff and external partners on API development and system integrations.
• Ensure data flows remain reliable and secure.

User Support & Training

• Provide advanced user support and troubleshooting.
• Develop user documentation and standard operating procedures.
• Train new employees and power users.
• Promote adoption of ERP best practices throughout the organization.

Vendor Management

• Serve as the primary point of contact with Epicor and implementation partners for ongoing support and enhancement engagements following go-live; during implementation, this relationship is led by the ERP Project Manager.
• Manage support cases and consulting engagements.
• Evaluate consulting needs and oversee outside resources when necessary.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Information Systems, Business, Engineering, Accounting, Operations, or a related field, or equivalent experience.
• 5+ years administering or supporting an ERP system.
• Experience implementing or supporting ERP upgrades and enhancements.
• Strong understanding of manufacturing and business operations.
• Experience translating business requirements into technical solutions.
• Excellent communication, project management, and organizational skills.
• Experience in a government contracting or DCAA/FAR-compliant environment.
• Familiarity with NIST SP 800-171 requirements and the handling of Controlled Unclassified Information (CUI), including an understanding of how ERP systems support compliance, data protection, user access controls, and audit requirements.

Preferred

• Direct experience with Epicor Kinetic.
• Experience in engineer-to-order or project-based manufacturing.
• Experience supporting accounting and finance processes.
• Knowledge of production scheduling, purchasing, inventory management, quality, and project accounting.
• Familiarity with SQL, BAQs, BPMs, dashboards, SSRS, REST APIs, Power BI, or similar reporting and integration tools.
• Continuous learning
• Cross-functional collaboration

ACCESS TO RESTRICTED INFORMATION:

This role requires immediate and routine access to restricted information under federal law. Under applicable DOE orders and client contracts, non‑U.S. citizens (including lawful permanent residents) may require an approved DOE Foreign National Visit/Assignment (FNVA) before starting work. Because this position requires immediate access, JFT cannot initiate or sponsor new FNVA processes. Hiring is contingent on the candidate's eligibility to access all required information and facilities as of the start date. All offers are subject to applicable licensing, training, and other client or government requirements. JFT does not sponsor employment visas. Hiring decisions are based solely on access requirements and project timing, not on citizenship, immigration status, or national origin. JFT is an equal opportunity employer.

JFT participates in E-Verify and will provide the federal government with your Form I-9 Information to confirm you are authorized to work in the U.S.

FLSA EXEMPT/NONEXEMPT STATUS

FLSA Exempt – not eligible for overtime