ERP Support Specialist (Information Technology, Not Remote)

United Performance Metals; Ohio; Remote; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking an Applications Specialist to enhance its IT processes. In this pivotal role, you will support end users on the ERP system while collaborating with cross-functional teams to drive efficiency and innovation. This position offers a unique opportunity to engage in major business improvement initiatives, allowing you to grow your expertise in both business and IT. If you're passionate about technology and eager to contribute to a culture of continuous improvement, this role is perfect for you. Join a company that values your growth and offers the chance to make a significant impact in the technology landscape.

Benefits

Quarterly Bonus Opportunity

Tuition Reimbursement

401 (k) Matching

Qualifications

• 2-5 years of relevant IT experience required.
• Expertise in analytical software interpretation is essential.

Responsibilities

• Consult with various departments to gather program requirements.
• Provide technical support and assistance to end users.
• Assist in testing ERP systems and reporting tools.

Skills

Analytical Skills

Communication Skills

Multitasking

Education

Bachelor's Degree in Information Systems

Tools

SQL

Tableau

Power BI

Job description

Applications Specialist (Information Technology, Not Remote)

Job Category: Info Technology

Requisition Number: APPLI009175

Posted: January 30, 2025

Employment Type: Full-Time

Location

Hamilton, Ohio
3475 Symmes Rd
Hamilton, OH 45015, USA

United Performance Metals (UPM) is looking for its next team member dedicated to continuous improvement. Supported by O’Neal Industries with 100 years of expertise, this opening will provide you the opportunity to learn what it takes to distribute specialty metals across the globe. Through advanced technology and global reach, our company prides itself on delivering excellence and growing opportunities for our Associates.

SUMMARY

The Applications Specialist provides support for UPM end users on the ERP system and other business applications. Acting as a technology leader and advisor for multiple departments across the company, they will be in constant communication with other UPM team members, within and outside of the IT department, to drive efficiency of current processes as well as using application tools to help develop new processes. Exposure to all levels of UPM procedure, from detailed order entry to widescale strategic initiatives, is expected. With opportunities to take part in major business improvement initiatives, this role positions an individual for growth of their knowledge in both business and IT processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Consult with IT Manager, Team Leader, Systems Analysts, and end users to gather information about program functions, features, data input/output requirements, internal/external checks and controls, hardware and operating system environment, and interfaces with other systems to create solutions that address business requirements.
• Assist in testing ERP's and Microsoft Power BI reporting.
• Effectively communicate new tools/concepts to end users.
• Aid in creating documentation of ERP processes.
• Provide timely and professional technical support and assistance to end users across locations and departments.
• Support improvement initiatives involving business applications.
• Meet with management on the specifics of projects, new technologies, and project deadlines.
• Ability to multitask and effectively evaluate urgency level of requirements.

Benefits Provided

• Quarterly Bonus Opportunity
• Tuition Reimbursement
• 401 (k) Matching

Experience Required

• 2-5 years of relevant experience/training. Bachelor's Degree in Information Systems or related IT area.
• Expert in utilizing and interpreting analytical software.
• Familiar with SQL, Tableau, Power BI, etc.
• Willingness to participate in training and certification in other areas.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities