ERP Support Specialist (Information Technology, Not Remote)

Lensa; Hamilton (OH); Remote; USD 120,000 - 150,000; Full time

Job summary

Lensa is seeking an ERP Support Specialist to support end users on ERP systems and business applications. This role involves coordinating with various departments, driving process efficiency, and participating in business improvements, providing a significant opportunity for professional growth within UPM.

Benefits

Quarterly Bonus Opportunity

Flexible Work Schedule

Tuition Reimbursement

401 (k) Matching

Qualifications

• 2-5 years of relevant experience/training.
• Expertise in utilizing analytical software.

Responsibilities

• Provide support for ERP system and business applications.
• Communicate new tools/concepts to end users.
• Assist in testing ERP and reporting.

Skills

Analytical software interpretation

SQL

Microsoft Power BI

Tableau

Education

Bachelor's Degree in Information Systems or related IT area

Job description

ERP Support Specialist (Information Technology, Not Remote)

ERP Support Specialist (Information Technology, Not Remote)

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Description

United Performance Metals (UPM) is looking for its next team member dedicated to continuous improvement. Supported by O’Neal Industries with 100 years of expertise, this opening will provide you the opportunity to learn what it takes to distribute specialty metals across the globe. Through advanced technology and global reach, our company prides itself on delivering excellence and growing opportunities for our Associates.

Summary

The Applications Specialist provides support for UPM end users on the ERP system and other business applications. Acting as a technology leader and advisor for multiple departments across the company, they will be in constant communication with other UPM team members, within and outside of the IT department, to drive efficiency of current processes as well as using application tools to help develop new processes. Exposure to all levels of UPM procedure, from detailed order entry to widescale strategic initiatives, is expected. With opportunities to take part in major business improvement initiatives, this role positions an individual for growth of their knowledge in both business and IT processes.

Essential Duties And Responsibilities

• Consult with IT Manager, Team Leader, Systems Analysts, and end users to gather information about program functions, features, data input/output requirements, internal/external checks and controls, hardware and operating system environment, and interfaces with other systems to create solutions that address business requirements.
• Assist in testing ERP's and Microsoft Power BI reporting.
• Effectively communicate new tools/concepts to end users.
• Aid in creating documentation of ERP processes.
• Provide timely and professional technical support and assistance to end users across locations and departments.
• Support improvement initiatives involving business applications.
• Meet with management on the specifics of projects, new technologies, and project deadlines.
• Ability to multitask and effectively evaluate urgency level of requirements.
  
  

Benefits Provided

• Quarterly Bonus Opportunity
• Flexible Work Schedule
• Tuition Reimbursement
• 401 (k) Matching
  
  

Experience Required

• 2-5 years of experience of relevant experience/training. Bachelors Degree in Information Systems or related IT area.
• Expert in utilizing and interpreting analytical software.
• Familiar with SQL, Tableau, Power BI, etc…
• Willingness to participate in training and certification in other areas.
  
  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

If you have questions about this posting, please contact [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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