ERP Process Owner

Integra; Houston (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive pay

Healthcare benefits

Paid time off

Job summary

Integra seeks a strategic Process Owner in Houston to lead end-to-end process design, governance, and continuous improvement across a global organization. You will bridge process strategy and technology, align ERP initiatives, and drive cross-functional collaboration with Sales, Finance, Supply Chain, and IT.

The role requires strong Q2C expertise, ERP experience (SAP S/4HANA preferred), and a track record of delivering scalable process solutions with measurable benefits.

Qualifications

• Experience leading end-to-end process design and optimization.
• Strong ERP implementation and integration experience.
• Excellent communication and stakeholder management.

Responsibilities

• Own process group strategy, governance, and standards.
• Design future-state processes across regions and units.
• Partner with IT for ERP configuration and integration.
• Champion cross-functional alignment to remove silos.
• Define KPIs and dashboards to monitor health.
• Lead change management with training and comms.
• Provide guidance on process decisions and data governance.
• Ensure compliance and risk alignment.
• Identify automation and improvement opportunities.
• Influence senior leadership on transformation goals.

Skills

Process ownership

ERP transformation

Stakeholder management

Q2C lifecycle

SAP S/4HANA

Change management

Data governance

Analytical thinking

Education

Bachelor's degree in relevant field

Tools

SAP

ERP systems

Integration platforms

Job description

The Opportunity

We are seeking a strategic and experienced Process Owner to lead the design, governance, and continuous improvement of a critical process group within the organization. This role ensures operational efficiency, scalability, and alignment with business objectives by bridging process strategy and technology execution. The ideal candidate will have expertise in end-to-end process management, ERP systems, and stakeholder engagement.

Location: Houston
Department: DEPTEC

The Opportunity

We are seeking a strategic and experienced Process Owner to lead the design, governance, and continuous improvement of a critical process group within the organization. This role ensures operational efficiency, scalability, and alignment with business objectives by bridging process strategy and technology execution. The ideal candidate will have expertise in end-to-end process management, ERP systems, and stakeholder engagement.

What you will do?

• Own the process group strategy and governance: Define, maintain, and continuously improve global standards, templates, and decision frameworks.
• Design future-state processes: Develop optimized workflows that enable efficiency, scalability, and compliance across all regions and business units.
• Drive technology enablement: Partner with IT to ensure systems and tools support process objectives, including ERP configuration and integration.
• Champion cross-functional alignment: Collaborate with Sales, Finance, Supply Chain, Customer Service, and IT to harmonize processes and eliminate silos.
• Establish performance metrics: Define KPIs and dashboards to monitor process health, adoption, and business impact.
• Lead change management: Develop and execute communication, training, and adoption strategies to ensure successful implementation and sustainability.
• Serve as subject matter authority: Provide guidance on process-related decisions, system configurations, and data governance.
• Ensure compliance and risk management: Align processes with internal controls, regulatory requirements, and enterprise architecture principles.
• Foster continuous improvement: Identify opportunities for automation, simplification, and innovation within the process group.
• Influence senior leadership: Advocate for process priorities, secure alignment on transformation goals, and manage stakeholder expectations

Required Qualifications

• 7+ years of experience in business process ownership or ERP transformation, with a focus on Q2C.
• Strong knowledge of Q2C lifecycle, including pricing, order management, invoicing, and collections.
• Experience with ERP systems (SAP S/4HANA preferred) and integration frameworks.
• Proven success in process design and enablement initiatives.
• Excellent communication, stakeholder management, and decision-making skills.
• Ability to influence across business units and geographies.
• Familiarity with process governance, performance measurement, and continuous improvement.

Preferred Qualifications

• SAP certification or equivalent experience; Agile or hybrid delivery methodologies.

How We Support You

We believe your best work happens when you feel supported - professionally, personally, and financially. That's why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the future.

• Performance-driven rewards - Competitive pay with incentive opportunities that recognize your results and contributions.
• Comprehensive healthcare - Medical, dental, and vision coverage that supports you and your family's total well-being.
• Security and peace of mind - Life and disability insurance programs that provide protection when it matters most.
• Flexible benefits options - A variety of voluntary benefits so you can personalize coverage to fit your needs.
• Time to recharge - Generous paid time off to relax, travel, and maintain a healthy work-life balance.
• Investing in your growth - Education assistance and tuition support to help you build skills and advance your career.
• Planning for the future - Retirement and savings programs that help you achieve long-term financial confidence.

Come build with us

At Integra, we're driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today's digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you're passionate about innovation, impact, and building systems the world depends on, you'll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact [e-mail]