ERP Manager

Freudenberg Medical LLC; Jeffersonville (IN); On-site; USD 120,000 - 190,000; Full time

Job summary

Freudenberg Medical LLC seeks an experienced ERP/IT leader to direct global ERP programs, ensuring reliable operation of SAP, Salesforce, MasterControl and IQMS across locations. You will shape the enterprise application roadmap and translate business needs into scalable system solutions with global process owners.

The role emphasizes governance, security, data integrity, vendor management, and continuous improvement in a regulated manufacturing environment; a strong background in SAP and cloud

Qualifications

• Lead ERP and enterprise applications programs in manufacturing/regulatory environments.
• 7+ years ERP/enterprise platforms experience in mid-large business.
• 5+ years in management or program leadership roles.
• Strong knowledge of SAP processes and modules.
• Experience with vendor management and budgeting.

Responsibilities

• Provide leadership and performance coaching for ERP teams across locations.
• Own the operational reliability, availability, and support model for SAP, Salesforce, MasterControl, IQMS and related systems.
• Develop and maintain ERP/enterprise applications roadmap with business leaders and IT.
• Translate business requirements into scalable solutions partnering with Global Process Owners.
• Manage data quality, master data governance, reporting integrity, and integration controls.
• Ensure application security, access controls, and compliance with policies.
• Manage third-party vendors, consultants, and service providers.
• Establish SLAs, project health metrics, and continuous improvement actions.
• Support cybersecurity, disaster recovery, and continuity planning for ERP systems.
• Participate in IT governance forums to define objectives and standards.
• Stay current on ERP/cloud trends affecting manufacturing and regulated environments.
• Manage budgets, software licensing, and resource plans.

Skills

ERP leadership

Vendor management

SAP S/4HANA

Cloud apps

IT governance

Cybersecurity

Budget management

Leadership

Data analysis

Education

Bachelor's degree or equivalent

Tools

SAP

Salesforce

MasterControl

IQMS

ERP systems

Job description

Working at Freudenberg: We will wow your world!

Responsibilities

• Provide leadership, direction, coaching, and performance management for Business Process Managers, ERP/application support resources, and related team members across multiple locations.
• Own the operational reliability, availability, performance, and support model for SAP, Salesforce, MasterControl, IQMS and related enterprise applications, integrations, and reporting capabilities.
• Develop and maintain the ERP and enterprise applications roadmap in partnership with business leaders, IT leadership, process owners, and global CPIM stakeholders.
• Translate business requirements into scalable system solutions by partnering with Global Process Owners across manufacturing, supply chain, quality, finance, commercial, and other functional areas.
• In partnership with the Global Process Owners, manage data quality, master data governance, reporting integrity, and integration controls across ERP, CRM, quality, manufacturing, and other connected business systems.
• Ensure appropriate application security, user access controls, segregation of duties, audit trails, and compliance with company policies, corporate directives, quality system requirements, and applicable regulatory expectations.
• Manage third-party vendors, consultants, managed service providers, and software partners, including scope, service levels, deliverables, issue escalation, contract input, and performance review.
• Establish and monitor service level agreements, operational metrics, project health indicators, and continuous improvement actions for application support and project delivery.
• Support cybersecurity, disaster recovery, business continuity, validation, change control, and contingency planning activities related to ERP and enterprise applications.
• Participate in CPIM and global IT governance forums to help define objectives, strategies, plans, programs, performance measures, procedures, and technology standards.
• Stay current on ERP, cloud applications, integrations, automation, analytics, AI-enabled business process improvement, cybersecurity, and compliance trends relevant to manufacturing and regulated environments.
• Prepare, manage, and control assigned budgets, software licensing, external service spend, and resource plans to ensure assigned resources meet defined objectives.
• Develop team capabilities through coaching, succession planning, knowledge transfer, documentation, and cross-training to improve customer service and reduce operational risk.
• Maintain adherence to Company policies, safety and ergonomic standards, health and safety requirements, and good housekeeping practices.
• Perform other related tasks as assigned by manager.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Engineering, Supply Chain, Finance, or a related field; equivalent experience may be considered.
• Demonstrated experience leading ERP, enterprise applications, business systems, or digital transformation initiatives in a manufacturing, life sciences, medical device, or regulated environment.
• 7+ years of experience with ERP or enterprise application platforms in a medium to large business environment, preferably including SAP and cloud or hosted business applications.
• 5+ years of experience in a management, team leadership, application ownership, or program leadership role.
• Strong knowledge of SAP business processes and modules; experience with SAP S/4HANA, SAP ECC, or SAP lifecycle management tools preferred.
• Understanding of application security, role-based access, segregation of duties, audit controls, validation, change control, and compliance expectations in regulated environments.
• Demonstrated ability to manage vendor relationships, service levels, budgets, licensing, project scope, and deliverables.
• Strong business process knowledge across manufacturing, supply chain, quality, finance, and commercial functions.
• Ability to effectively prioritize and execute projects and operational tasks in a high-pressure, global environment.
• Effective leadership, coaching, organizational, stakeholder management, and change management skills.
• Strong analytical and problem-solving skills with the ability to use data, metrics, and root cause analysis to drive decisions and continuous improvement.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Freudenberg Medical LLC Welcome to Freudenberg Without Freudenberg, indoor air would not be as clean, cars would not drive and wounds would not heal as quickly. And these are just three examples from thousands of our applications.

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.