ERP Implementation Lead - Packaging Suite (Radius/ePS)

Smurfit Westrock; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Smurfit WestRock is seeking an IT Implementation Analyst to join the Consumer NA IT team during an ERP modernization program. You will deploy the ePS Packaging Suite (Radius) and collaborate with cross-functional teams to ensure smooth production operations.

This role serves as a trusted advisor on ERP and legacy systems, guiding discovery, design, testing, training, cutover and hypercare, while driving data migration and process improvements.

Qualifications

• 3+ years of implementing systems or experience in process change management in an operational environment.
• Working knowledge of packing industry processes is desirable.
• Strong knowledge of ePS Packaging Suite/Radius is preferred.
• Strong written, verbal communication, and presentation skills for technical and non-technical audiences.
• Must be able to travel up to 50% as required.

Responsibilities

• Provide expert knowledge for modules of the ePS Packaging Suite (Radius) and associated value-added products forming the ERP standard template.
• Perform detailed discovery activity in coordination with implementation teams to support rapid rollout.
• Document detailed requirements, identify and develop solutions, test, and document the solutions, and provide clear guidance on plant requirements to the implementation teams.
• Proactively identify opportunities within current and upcoming technologies to enhance user experience and process efficiency.
• Deliver system implementation activities across discovery, system walkthrough, design, training, testing, cutover, and hypercare phases.
• Collaborate on data cleansing and migration efforts, working closely with Data Analysts.
• Evaluate and document system enhancement requests, partnering with stakeholders to assess fit within the standard model and recommend best practices.
• Support change management and technology adoption, providing coaching and guidance.
• Monitor post-implementation performance, troubleshoot issues, and drive continuous improvement.

Skills

Systems implementation

Change management

Communication skills

Travel up to 50%

Tools

ePS Packaging Suite

Radius

Job description

Smurfit WestRock is seeking an IT Implementation Analyst to join the Consumer NA IT team during an ERP modernization program. You will deploy the ePS Packaging Suite (Radius) and collaborate with cross-functional teams to ensure smooth production operations.

This role serves as a trusted advisor on ERP and legacy systems, guiding discovery, design, testing, training, cutover and hypercare, while driving data migration and process improvements.