ERP Implementation Analyst (Packaging Suite/Radius)

Smurfit Westrock; Georgia; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive training

Global company

Diversity and inclusion

Job summary

Smurfit WestRock is seeking an IT Implementation Analyst to drive ERP modernization for the NA Consumer division. You will deploy the ePS Packaging Suite, work with cross-functional teams, and act as a trusted advisor on the future state ERP landscape.

The role requires 3+ years of implementation experience, strong communication skills, and willingness to travel up to 50%. You’ll help ensure successful system deployments and ongoing optimization across production facilities.

Qualifications

• 3+ years of implementing systems or experience in process change management in an operational environment.
• Working knowledge of packaging industry processes is desirable.
• Strong knowledge of ePS Packaging Suite/Radius is preferred.
• Strong written, verbal communication, and presentation skills for both technical and non-technical audiences.
• Must be able to travel up to 50% as required.

Responsibilities

• Provide expert knowledge for modules of the ePS Packaging Suite (Radius) and associated value-added products forming the ERP standard template.
• Perform detailed discovery activity with implementation teams to support rapid rollout.
• Document detailed requirements, identify and develop solutions, test, and document the solutions, and provide guidance on plant requirements.
• Proactively identify opportunities within current and upcoming technologies to enhance user experience and process efficiency.
• Deliver system implementation activities across discovery, system walkthrough, design, training, testing, cutover, and hypercare phases.
• Collaborate on data cleansing and migration efforts with Data Analysts.
• Evaluate and document enhancement requests, assess fit within standard model and best practices.
• Support change management and technology adoption, providing coaching and guidance.
• Monitor post-implementation performance, troubleshoot issues, and drive continuous improvement.

Skills

Radius

ePS Packaging Suite

ERP implementation

Change management

Communication

Travel up to 50%

Tools

Radius

Job description

Smurfit WestRock is seeking an IT Implementation Analyst to drive ERP modernization for the NA Consumer division. You will deploy the ePS Packaging Suite, work with cross-functional teams, and act as a trusted advisor on the future state ERP landscape.

The role requires 3+ years of implementation experience, strong communication skills, and willingness to travel up to 50%. You’ll help ensure successful system deployments and ongoing optimization across production facilities.