ERP Functional Consultant

CGS (Computer Generated Solutions); New York (NY); On-site; USD 85,000 - 125,000; Full time

Job summary

CGS is seeking Functional Consultants to join our team and support BlueCherry implementations for fashion and apparel clients.

The role involves client-facing work, defining requirements, configuring solutions, and guiding data conversion and integrations across systems. Travel to client sites is required, and strong communication skills are essential.

Qualifications

• Bachelor's degree from an accredited institution.
• 3+ years of experience in Fashion, Apparel, Footwear.
• Experience with ERP, PLM, Warehousing, B2B/B2C eCommerce, and system integrations.
• Proven ability to lead, collaborate, and contribute in a team-oriented environment.
• Motivation and ability to keep people engaged and on track.
• Problem-solving mindset with creative and logical thinking.
• Experience with ServiceNow, SmartSheet, or Lucidchart is a plus.

Responsibilities

• Conduct business process review meetings with clients to understand requirements for design, sourcing, logistics, sales, inventory, customer service, finance, and related areas
• Implementation projects using standard methodology & industry best practices
• Document our clients’ current processes and define to-be processes
• Configure a customer driven solution to meet our clients’ business objectives
• Lead our clients in identifying business challenges and develop solution requirements in the data conversion process, data validation, and integration between systems
• Proactively report to project manager and project team on project progress and issues
• Provide training to client staff on system functional features and capabilities
• Document training material as needed
• Work with contracts, third-party vendors, and other divisions collaboratively
• Provide leadership and assistance on assigned implementation projects across the organization

Skills

Verbal communication

Written communication

Client training

Relationship building

Attention to detail

Time management

Multitasking

Professionalism

Critical thinking

Education

Bachelor's degree

Tools

ERP systems

PLM

Warehousing software

B2B/B2C eCommerce platforms

Systems integration tools

Job description

With end-to-end capabilities, BlueCherry software enables many of the world’s most recognized fashion and apparel companies to manage critical business transactions and concept-to-consumer processes to improve speed to market, gain greater process visibility and control, increase productivity and operational efficiency, reduce costs, and enhance competitiveness.

Travel on-site to clients as needed

Summary Overview:

CGS Functional Consultants combine their industry experience, business process, and application expertise to deliver a right sized solution to our clients. Functional Consultants are responsible for communicating updates to the Project Manager regarding progress, accomplishments, and project risks. This role requires a consultant to be comfortable in client-facing environments and be able to communicate on all levels of the project. These team members are responsible for the implementation of our BlueCherry application & are considered application specialists to our organization and clients alike.

Primary Responsibilities:

• Conduct business process review meetings with clients to understand requirements for design, sourcing, logistics, sales, inventory, customer service, finance, and related areas
• Implementation projects using standard methodology & industry best practices
• Document our clients’ current processes and define to-be processes
• Configure a customer driven solution to meet our clients’ business objectives
• Lead our clients in identifying business challenges and develop solution requirements in the data conversion process, data validation, and integration between systems
• Proactively report to project manager and project team on project progress and issues
• Provide training to client staff on system functional features and capabilities
• Document training material as needed
• Work with contracts, third-party vendors, and other divisions collaboratively
• Provide leadership and assistance on assigned implementation projects across the organization

Skills Required:

• Dedication to quality delivery
• Strong verbal and written communication skills
• Ability to teach & train clients for successful adoption of a new platform or tool
• Demonstrated history of building relationships with a strong customer service focus
• Discipline needed to achieve daily & weekly tasks while adhering to delivery deadlines
• Keen attention to details
• Ability to work on multiple projects with deadlines and under pressure
• Demonstrated high level of professionalism, critical thinking, and credibility

Requirements:

• A bachelor’s degree from an accredited institution
• 3+ years of experience in Fashion, Apparel, Footwear
• Experience with systems – specifically ERP, PLM, Warehousing, B2B/B2C eCommerce, Supply Chain applications and Integrations between various systems
• Proven success in leading, collaborating, and contributing to a team-oriented environment
• Determined ability to keep people motivated
• Recognized ability to work creatively and logically in a problem-solving environment
• ServiceNow, SmartSheet, Lucid chart experience is a plus