ERP Data Analytics & Insights Analyst

Quest Oracle Community; Richmond (VA); On-site; USD 65,000 - 85,000; Full time

Job summary

Quest Oracle Community in Richmond, VA is seeking an ERP Data Analytics & Insights Analyst to strengthen data management, automate processes, and improve data quality. The role embeds within the ERP team and collaborates cross-functionally to drive AI-enabled analytics.

The initial focus is balancing data cleanup with proactive data quality improvements, while building dashboards (Power BI) and reporting to enable data-driven decision-making across departments.

Qualifications

• 2+ years of data analytics experience.
• Bachelor's degree in a quantitative discipline (e.g., Business, Statistics, Engineering, CS).
• Experience translating data into actionable insights and dashboards.

Responsibilities

• Guide data management best practices and data architecture to improve integrity.
• Investigate data quality issues across processes and determine root causes.
• Design, develop, and maintain dashboards/reports (ERP, Power BI) to track KPIs.
• Define KPIs to measure data quality and confidence across people, processes, and systems.
• Balance data cleanup and proactive quality improvements (≈50/50).

Skills

Data analytics

Data storytelling

Problem solving

Communication

Education

Bachelor's degree

Tools

SQL

Power BI

Tableau

ERP systems

Job description

Job Details

• Location 451 Southlake Blvd, Richmond, VA, 23236, United States
• Base Pay $65,000.00 - $85,000.00 / Year
• Employee Type Full Time
• Travel 10%
• Minimum Experience 2 Years

Contact information

• Name Carley Jack

Description

Location: Richmond, VA | Mesa, AZ | Chaska, MN Reporting To: Manager, Corporate ERP Systems

Salary Range: $65,000-$85,000

Overview

We are seeking a highly analytical and detail-oriented ERP Data Analytics & Insights Analyst to help drive better, faster decision-making across SRC.

This role will strengthen our data management foundation, unlock value through automation and AI, and improve overall data quality. The analyst will be embedded within the ERP team while partnering cross-functionally across departments.

Initially, the role will focus on balancing data cleanup and proactive data quality improvements (approximately 50/50).

Key Responsibilities

• Provide guidance on data management best practices, data architecture, and process optimization to enhance overall data integrity
• Investigate data process & quality issues across individual, departmental, and end-to-end process levels in partnership with product managers, developers, and business analysts to determine root causes and implement sustainable solutions
• Partner with business analysts and training teams to ensure documentation, standard operating procedures, and training materials effectively address root cause issues
• Test, validate, and execute data corrections while maintaining high standards of accuracy, consistency, and auditability
• Audit and validate data following system migrations or updates to ensure integrity, completeness, and reliability
• Define and establish key performance indicators (KPIs) to measure and monitor data quality and confidence across people, processes, and systems
• Design, develop, and maintain dashboards and reports (e.g., ERP, Power BI) to track KPIs and enable data-driven decision-making
• Drive improvements in enterprise-wide data confidence and readiness to support advanced analytics and AI initiatives

Additional Responsibilities

• Act as a strategic analytics partner to operations and technology teams, solving real-world business challenges
• Extract and query data from ERP systems and internal sources to answer key business questions
• Analyze performance trends (e.g., on-time delivery, scrap rates, order throughput, pricing performance)
• Communicate insights clearly to non-technical stakeholders through effective data storytelling
• Dedicate time (approximately 20%) to exploring emerging technologies, including AI and advanced analytics
• Proactively investigate ambiguous or undefined problem areas and recommend solutions
• Support and contribute to data governance frameworks, including standards, policies, and documentation
• Work onsite daily to collaborate closely with team members
• Travel as needed, up to 10% of their time

Qualifications & Experience

• 2+ years of experience in data analytics, business analytics, or a related field
• Bachelors degree (or equivalent experience) in a quantitative discipline (e.g., Business, Statistics, Engineering, Computer Science)

This position requires access to protected technical data and information governed by certain export control laws and regulations of the United States, including the International Traffic in Arms Regulations (22 C.F.R. Parts 120-130) (ITAR). Therefore, this role can only be performed by a U.S. person as defined in 22 C.F.R. 120.62 as including U.S. citizens, lawful permanent residents, and certain protected individuals who have been granted refugee or asylee status by the United States Government.

Core Competencies

• Strong analytical thinking and problem-solving skills, with the ability to translate data into actionable insights
• Experience performing large-scale data analysis to support business decisions
• Ability to bridge technical and business perspectives to solve complex problems
• Strong attention to detail and commitment to data accuracy and quality
• Effective communicator who can explain complex data concepts to diverse audiences
• Comfortable working with real-world, imperfect data and asking clarifying questions when needed
• Self-starter with a proactive, seek to understand mindset

Technical Skills

• Experience or willingness to build proficiency in: SQL
• Data visualization tools (Power BI, Tableau, or similar)
• Familiarity with ERP systems and enterprise data environments is strongly preferred

Preferred Qualifications

• Experience in manufacturing, industrial, or supply chain environments
• Exposure to ERP platforms (SAP, Oracle, Epicor, or similar)
• Basic experience with Python or R for data manipulation, automation, or analysis
• Interest in AI, predictive analytics, and data modeling (hands-on experience is a plus)

Summary

• Improved data quality and reduced downstream data issues
• Increased adoption of dashboards and data-driven decision-making
• Faster, more accurate insights delivered to stakeholders
• Identification of opportunities to automate and enhance data processes

About Super Radiator Coils

Super Radiator Coils is a leading engineering and manufacturing company in the niche market of commercial and industrial heat exchangers. We serve a wide variety of industries including power generation, HVAC equipment, chemical producers, petroleum operations, pharmaceuticals, pulp and paper companies, food processing equipment, and defense. Our production facility is a clean, safe, climate-controlled environment. Super Radiator Coils is a stable, privately held company with a long-term view to invest and build. This unique company is large enough to have the resources to pursue opportunities, yet small enough to be nimble.

Our Purpose

Unleashing the power of thermodynamics to improve our world.

Our Mission

To be leaders and best in the heat transfer industry while caring for our workforce, communities, and environment.

Our Values

• Relationships We C.A.R.E. (Connect, Appreciate, Respect, Empathize)
• Excellence If it has to be perfect it has to be SUPER!
• Teamwork We do our best work together.
• Problem Solving We can handle that!
• Integrity We do what we say we will do.

Benefits

We also offer a comprehensive benefits package that includes, medical, dental, vision, retirement 401(k) program, vacation and holidays, flexible spending accounts, potential for tuition assistance, employee assistance, mental health/substance abuse program, life insurance, and more.

Super Radiator Coils is an Equal Employment Opportunity / Aff…

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Super Radiator Coils

Mesa I - 4712 South Ellsworth Road, Mesa, AZ 85212

Mesa II - 8951 East Warner Road, Mesa, AZ 85212

Mesa III - 5019 South 71st Street, Mesa, AZ 85212

Phoenix - 2610 South 21st Street, Phoenix, AZ 85034

Chaska-104 Peavey Road Chaska, MN 55318

Richmond- 451 Southlake Blvd. Richmond, VA 23236

Richmond-South Campus-8800 Whitepine Road Richmond, VA 23237

Email: [e-mail]

Salary/Compensation: $65,000 - $85,000 per year