ERP Applications Analyst

ZipRecruiter; Henrico (NC); Remote; USD 80,000 - 100,000; Full time

Job summary

A recruitment platform is seeking an experienced ERP Applications Analyst for a short-term remote contract. The role involves supporting the Oracle Fusion Cloud ERP implementation, focusing on go-live preparation and user support. Candidates must have knowledge of Oracle Fusion ERP and will work on system monitoring, issue resolution, and user training. Must pick up equipment in person if selected.

Qualifications

• Experience with Oracle Fusion Cloud ERP required.
• Must be able to assist in troubleshooting integration errors.
• Experience in user support and documentation preferred.

Responsibilities

• Assist with final end-to-end testing for Oracle Fusion ERP.
• Serve as Level 2 support for logged tickets in ServiceNow.
• Provide end-user support for Oracle ERP issues.

Skills

Oracle Fusion Cloud ERP knowledge

End-user support experience

Technical issue resolution

Knowledge of file transfer processes

Job description

Job Description: ERP Applications Analyst - SHORT TERM 3 months

Rate: $60.00/hour on W2
Work Arrangement: Remote
Worksite Address: Richmond, VA
Duration: 10/14/2025 to 01/06/2026
Submittals due: 10/02/2025
Interviews: Web Cam Interview Only

Job Description:

Short Description: ERP Applications Analyst - Short Term 3 mo - no extension expected. 100% Remote - Must pick up equipment IN PERSON if selected

Complete Description: Short-term assignment 3 months. No expectation to go beyond 3 months. 100% Remote but must be able to pick up equipment IN PERSON if selected.

ABOUT THE ROLE

We are seeking an experienced ERP Applications Analyst to provide short-term contract support for our Oracle Fusion Cloud ERP implementation. This role will focus on preparing for system go-live, stabilizing operations post-go-live, and supporting end users. Oracle Fusion Cloud ERP knowledge is required.

This is NOT a systems development role. Please do not submit developers to this role!

Timeline

October Pre-Go-Live Preparation

• Assist with final end-to-end testing (GL, AP, AR, Procurement, Integrations).
• Validate role assignments, workflow configurations, and segregation of duties.
• Support mock cutover activities and validate data migration.

Issue Tracking & Resolution

• Log, triage, and escalate issues to Implementor or Oracle SRs as needed.
• Document recurring issues and help create quick reference guides for business users.

Training & Knowledge Transfer

• Assist with creating/reviewing job aids for system navigation and common transactions.
• Act as IT liaison for functional SMEs (helping bridge technical vs. business understanding). Beneficial to understand Oracle Fusion ERP functional processes.

Cutover Planning Support

• Validate technical steps in cutover checklist.
• Confirm user provisioning and workflow approvals.
• Support data reconciliation and trial runs for file transfers. Training provided for this process.

November-January Post-Go-Live Hypercare & Stabilization

User Support & Troubleshooting

• Serve as Level 2 support for tickets logged in ServiceNow (access issues, transaction errors, workflow bottlenecks).
• Troubleshoot integration errors.
• Escalate critical defects to Oracle SRs or Implementor.

System Monitoring & Maintenance

• Monitor scheduled jobs and integrations.
• Validate file transfers between various systems such as Oracle Cloud ERP. Training provided. Beneficial to have knowledge of Oracle ERP and file transfer processes.

Business Support & Adoption

• Provide end-user support for Oracle ERP issues.
• Develop FAQs and troubleshoot recurring how-to questions from users.
• Identify training gaps and suggest reinforcement sessions.

This is a remote position.