Erlendis Solutions India Pvt Ltd Looking for Customer Support Executive at Kolkata, West Bengal

Erlendis Solutions India Pvt Ltd; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking dedicated individuals for a full-time customer service role. This position involves making outbound calls and assisting international customers, requiring strong negotiating skills and fluency in English. Candidates with experience in Australian energy and telecom processes are particularly encouraged to apply. Enjoy a structured morning shift with fixed weekends off, and the opportunity for performance bonuses based on your contributions. Join a dynamic team where your efforts will directly impact customer satisfaction and company success.

Benefits

Attractive Floor Incentives

Performance Bonus

Qualifications

• 1 year of customer service experience preferred.
• Fluency in English is essential for international customer interaction.

Responsibilities

• Make outbound calls and provide exceptional customer service.
• Solve customer problems effectively and efficiently.

Skills

Customer service

Problem Solving

Negotiating Skills

Fluency in English

Education

Higher Secondary (12th Pass)

Job description

Job details

Salary: ₹10,000 – ₹20,000 a month

Job Type: Full-time, Regular / Permanent

Qualifications

• Higher Secondary (12th Pass) (Preferred)
• Customer service: 1 year (Preferred)
• English (Preferred)

Full Job Description

Responsibilities: Outbound Calls, Customer Service, Problem Solving

• Full Time Employees
• Candidates Having Experience In Australian Energy And Telecom Processes Are Requested To Apply Only
• Candidates With Real Need Of Job

Requirements: You Need To Be Absolutely Fluent In English To Speak To International Customers With Great Negotiating Skills.

• Morning Shift – 7am To 4pm (Monday To Friday) And 7am To 2pm (Saturday)
• Saturday Fixed Half Day
• Sunday Fixed Day Off

Additional Qualities: Friendly, Cooperative, Able to Create Immediate Rapport with Customers

Note: You Must Be Ready To Invest Your Full Attention To The Job While At The Office. If Pursuing Courses or Studies, Your Timing Should Not Interfere With Office Hours.

• Attractive Floor Incentives
• Smart & Serious Candidates

Remuneration Details:

• Experienced (1 Year or More In Australian Energy And Telecom Process): Negotiable
• Performance Bonus: Yes (Based On The Number Of Leads You Have Produced)

Job Types: Full-time, Regular / Permanent

Salary: ₹10,000.00 – ₹20,000.00 per month

Schedule: Morning shift

Supplemental Pay Types: Performance bonus

Education: Higher Secondary (12th Pass) (Preferred)

Experience: Total work: 1 year (Preferred), Customer service: 1 year (Preferred)

Language: English (Preferred)

Contact: +91-XXXXXXXXXX