Erie County Retail - Key Carrier

Goodwill Industries International, Inc.; Erie (Erie County); On-site; USD 25,000 - 35,000; Part time

Job summary

Goodwill Industries International, Inc. is hiring Key Carriers for its Erie County, PA locations. In this part-time leadership role, you will deliver outstanding customer service while assisting shoppers and donors, operating the cash register, and performing various store leadership duties.

The ideal candidate will have at least a year of retail experience, strong customer service skills, and the ability to problem-solve in a fast-paced environment. Join a mission-driven workplace dedicated to creating opportunities that change lives.

Qualifications

• 1+ year of retail experience preferred.
• Strong customer service and communication skills.
• Reliable with leadership potential and accountability.

Responsibilities

• Deliver outstanding customer service by greeting and assisting shoppers and donors.
• Operate cash register and process transactions according to company policy.
• Open or close the store and complete assigned leadership duties.

Skills

Customer service skills

Communication skills

Problem-solving

Organizational skills

Job description

Key Carrier – Join a Team That Makes a Difference!

Looking for a job where your work truly matters? Join Goodwill serving Northeast Ohio and Northwest Pennsylvania and help turn donations into opportunities that change lives.

We’re hiring Key Carriers for our Erie County, PA locations! If you’re looking for meaningful retail work in a supportive, purpose-driven environment, we’d love to meet you!

• Part‑time leadership opportunity
• Flexible retail scheduling
• Mission‑driven workplace
• Growth and development potential

What You’ll Do

• Deliver outstanding customer service by greeting and assisting shoppers and donors
• Operate cash register and process transactions according to company policy
• Open or close the store and complete assigned leadership duties
• Prepare nightly reports and assist with bank deposits as needed
• Support loss prevention and store safety practices
• Stock, rotate, and merchandise products using the One Touch Method
• Maintain a clean, organized, and safe sales floor
• Load and unload merchandise shipments as needed
• Follow all safety and security procedures

What We’re Looking For

• 1+ year of retail experience preferred
• Strong customer service and communication skills
• Reliable with leadership potential and accountability
• Basic computer and digital skills
• Ability to problem‑solve and stay organized in a fast‑paced environment
• Comfortable adapting to change and supporting team success

Work Environment

• Retail setting with climate‑controlled environment
• Exposure to dust and donated goods materials
• Occasional outdoor work
• Evening, weekend, and nontraditional retail hours required
• Fast‑paced environment with occasional short deadlines

Why Goodwill?

Every purchase and donation supports programs that provide job training and opportunities in our community. Your leadership helps create a welcoming experience while making a real impact.

Apply today and help turn everyday retail into meaningful work!