ERF0156 | Laboratory Manager

Avenue Healthcare Group; Mission (KS); On-site; USD 70,000 - 100,000; Full time

Job summary

Avenue Healthcare Group is seeking a Laboratory Manager to ensure the provision of high-quality laboratory diagnostic services. This role involves planning, organizing, and coordinating laboratory activities while leading a professional team to adhere to safety protocols and compliance standards. Candidates should possess a degree in Medical Laboratory Sciences along with at least 5 years of relevant experience, strong interpersonal skills, and a valid practicing license.

Qualifications

• 5+ years’ experience in a laboratory setting.
• Valid practicing license from Kenya Medical Laboratory Technicians and Technologists Board.
• Experience with accreditation standards is highly desirable.

Responsibilities

• Supervise laboratory team to meet targets, ensuring high standards.
• Manage laboratory costs and ensure accurate billing.
• Conduct compliance with government and professional standards.

Skills

Interpersonal skills

Teamwork

Communication

Ethical responsibility

Education

Degree in Medical Laboratory Sciences

Tools

Laboratory QMS

Accreditation standards (SANAS, CAP, ISO)

Job description

Our purpose is to enable and maintain health.

Mission

To provide high quality care that exceeds our clients’ expectations.

Job Description

About Avenue Healthcare
Avenue Healthcare is one of the leading private healthcare groups in East Africa, operating 3 hospitals, 15 clinics across Kenya, and a Homecare business. With over 25 years in the healthcare industry, Avenue Healthcare manages 300 hospital beds, employs over 1,000 staff members, including more than 400 specialists, and serves over 400,000 patients annually, offering primary, secondary, and tertiary healthcare services.

Position: Laboratory Manager

Type: Permanent

Location: Thika

Department: Medical Services

Reports To: Clinical Operations Manager

Job Objective/Purpose: Planning, organizing, and coordinating all activities in the Laboratory unit to ensure the provision of high-quality laboratory diagnostic services in line with hospital protocols and standards.

Key Responsibilities:

1. People Management:

• Supervise laboratory team to meet individual and team targets, ensuring professional and high standards of service.
• Prepare monthly work schedules (ROTA) and ensure efficient use of overtime and locums.
• Provide leadership, staff development, engagement, and performance management, including conducting monthly staff meetings with documented evidence.

Financial Management:

• Manage laboratory costs within budget, ensuring proper staffing, accurate billing, incident management, and consumable management.
• Ensure quality care and stakeholder relationships, follow up on feedback, and demonstrate growth.

Stock Management:

• Conduct monthly stock takes, timely ordering and receiving of stock, and proper storage to prevent stock outs.

Equipment and Supplies Management:

• Maintain inventory, calibration, and maintenance of laboratory equipment for efficiency and accuracy.

Laboratory Services:

• Ensure proper documentation, maintenance of records, confidentiality, and integrity of test results.
• Maintain a safe working environment, adhere to safety protocols, IPC standards, waste disposal, SOPs, and quality indicators.
• Escalate quality issues and stock outs to the Group Lab Manager and MSM/HM.

Compliance:

• Follow laboratory profession rules and adhere to government and professional standards of care.
• Ensure compliance with Avenue Healthcare policies and procedures, including corporate governance and fraud prevention.

Person Specification

• Degree in Medical Laboratory Sciences with 5+ years’ experience.
• Valid practicing license from Kenya Medical Laboratory Technicians and Technologists Board.
• Experience with accreditation standards such as SANAS, CAP, ISO, and Laboratory QMS is highly desirable.
• Strong interpersonal, teamwork, and communication skills.
• Highly responsive, ethical, and responsible.