ER/ICU Patient Care Attendant

VCA Animal Hospitals; Oregon; On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Pet discounts

Job summary

VCA Northwest Veterinary Specialists (NWVS) in Clackamas, OR is seeking an ER/ICU Patient Care Attendant. You will help maintain a sterile environment, manage inventory, and support hospital operations to ensure top-quality patient care and client service.

Responsibilities include cleaning, stocking, and processing shipments, while adhering to disease control protocols. The role requires flexibility for nights, weekends, and holidays; lifting up to 50 lbs and exposure to common hazards.

Qualifications

• Compassion for pets and people.
• Demonstrated excellence in communication, listening, and customer service skills.
• Willingness to work non-traditional hours, including nights, weekends, and holidays.

Responsibilities

• Maintain proper disease control protocols and facility cleanliness.
• Stock and manage hospital inventory and supplies.
• Process shipments and stock kennels, cages, and public areas.

Skills

Compassion for pets and people

Customer service

Flexible hours

Safety protocol adherence

Job description

Location: 16756 SE 82nd DR. Clackamas, OR 97015

Schedule: Every Thursday, Friday and Saturday from 2pm to 2am

Salary: $18.50 - $20.00 plus a Swing Shift Differential of $1.11/hour

Welcome to VCA Northwest Veterinary Specialists (NWVS), the largest and most diverse specialty practice in the Pacific Northwest.

Our mission is to provide medical and surgical excellence with honesty, respect, and integrity. Our facility has a full complement of departments and services to handle medical issues that arise from the minor to the most complex. Our Emergency and Critical Care Department is always open 24/7/365- and is fully equipped to handle every pet medical emergency.

At VCA NWVS, our friendly, professional staff is made up of dedicated individuals who have made it their mission to help pet’s live long healthy lives. We offer a challenging, rewarding, and fun work environment full of personal and professional growth opportunities.

Job Summary

As an ER/ICU Patient Care Attendant, we are dedicated to keeping the facility, patients, and associates safe in a sterile environment. Patient Care Attendants are responsible for maintaining proper disease control protocols, including but not limited to: cleaning of the facility, laundry, and general maintenance of the facility. Patient Care Attendants also play a vital role in maintaining hospital inventory. The team is responsible for shipment receiving and stocking medical supplies.

The successful ER/ICU Patient Care Attendant candidate will share VCA’s commitment to delivering the highest quality patient care with exceptional client service. They will bring a positive attitude, strong work ethic, and willingness to contribute to a friendly team-oriented environment, along with:

• Compassion for pets and people
• The ability to integrate new information into problem-solving
• Demonstrated excellence in communication, listening, and customer service skills
• Willingness to work non-traditional hours of varying shifts- including nights, weekends, and holidays
• Ability to lift up to 50lbs and be exposed to hazards such as allergies, contagious disease, noises, odors, bites, scratches, and animal waste
• Must be able to work standing for extended periods of time
• Ability to bend, lift, push, pull, stretch, scrub, sweep, and mop repeatedly
• Ability to see fine detail in a variety of situations
• Must be able to work under stressful conditions, and work efficiently and effectively under these conditions
• Ability to rapidly and accurately process information
• Ability to recognize a need for assistance and ask for help
• Ability to cope with frustrating situations and remain calm

Duties and Responsibilities

The Patient Care Attendant plays a key role in the hospital’s success, as their adherence to proper disease control protocols and attention to detail in facility maintenance has a direct impact on patient care and safety. Timely processing of shipments keeps medical teams well equipped to meet the needs of our clients and patients.

While this position does not have any clinical duties, the Patient Care Attendant is an integral part of maintaining the hospital and is responsible for:

• Perform daily cleaning of kennels, cages, and public areas, following proper disease control protocol to ensure a sterile environment
• Stock all kennel and cleaning supplies as needed
• Shipment processing, receiving, and stocking
• Clean, fold, and stock laundry throughout the clinic
• Helping with basic husbandry of boarding patients within the ER/ICU.
• Maintaining overall facility cleanliness.
• Keeping ER/ICU areas down-stocked for the medical teams
• Other duties as assigned

Schedule

Full- time opportunities: One weekend day per week required.

Sunday to Wednesday 4pm to 2am

Thursday to Saturday: 11am to 11pm

Compensation: Pay for this position is $18.50 - $20.00 per hour (depending on experience) plus differentials.

VCA adds value to your compensation package with the following

• Free Continuing Education through our online WoofU
• Paid vacation, sick time, and holiday pay
• Free mental health sessions (Lyra) and wellness subscriptions (Head Space)
• Referral bonuses
• Medical, dental & vision insurance for you and your family
• Health saving account, and Flexible spending account
• Generous pet care discounts plus discounts on Mars, RoyalCanin, Hills, and more
• Life, long, and short-term disability insurance (company paid)
• Paid parental leave for new parents
• 401(k) (company match)
• Access to the people and financial resources of a large veterinary community
• Opportunities for growth and leadership roles at VCA, Mars, and other divisions of Mars
• Dedicated onboarding and development support
• Associate-led equity, inclusion, and diversity groups
• Opportunities to give back through strong Shelter partnerships and VCA Charities

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com