ER Customer Service Representative

Vets Pets; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical plans

Dental and vision

401(k) with employer match

Life insurance

Paid time off

Health Savings Account

Short-term disability

Critical illness and accident plans

Uniform allowance

Employee assistance program

Job summary

Oak Heart Veterinary Hospital at South Saunders in Raleigh is seeking a customer service representative to support our ER team, delivering high-quality urgent and emergency care to pets and their families.

This role focuses on client check-in, scheduling, and coordinating with veterinary staff to ensure smooth emergency visits. We value compassionate communication and reliability in a fast-paced setting.

Job description

Description

Oak Heart Veterinary Hospital at South Saunders in Raleigh is currently seeking a customer service representative to join our strong ER team, providing high-quality urgent and emergency care services to our community.

Description

Oak Heart Veterinary Hospital at South Saunders in Raleigh is currently seeking a customer service representative to join our strong ER team, providing high-quality urgent and emergency care services to our community.

Why Oak Heart Veterinary Hospital at South Saunders?

Oak Heart at South Saunders is a full-service primary care and urgent care practice located inside the beltline of Raleigh. This area is a growing and vibrant neighborhood close to downtown. The hospital opened in September of 2019 with all-new equipment and fresh, modern décor. In addition to the state-of-the-art veterinary hospital, it houses a boarding/daycare and grooming facility with on-site training. Oak Heart at South Saunders is part of a veterinary hospital family within the Raleigh beltline that includes Oak Heart at Longview, Oak Heart at Dixie Trail, and Oak Heart at Person Street. Raleigh is one of the most desirable places in North Carolina to call home, offering quality healthcare, a centralized location, well-rated schools, family-friendly amenities, excellent dining, and an extensive trail system. Raleigh and the Triangle area of NC are consistently ranked as one of the best places to live in the United States. Come check us out!

Benefits

• A choice between two medical plans with prescription drug benefits
• Dental and vision coverage are available
• 401(k) Savings Plan with employer match, including immediate vesting
• Life insurance for yourself, your spouse, and eligible dependents is available
• Paid time off / holidays
• Health Savings Account available
• Short-term disability available
• Supplemental critical illness and accident plans are available
• Uniform allowance
• Employee assistance program

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.