Equipment & Technology Specialist

Terrance Private Investigator; Georgia; On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Firm-provided equipment

Procurement authority within budget

Direct access to leadership

Advancement track

Professional environment

Job summary

Terrance Private Investigator & Associates is seeking an Equipment & Technology Specialist to own the surveillance equipment program end to end across markets, including procurement, configuration, deployment, maintenance, and recovery. The role is based at a primary office with periodic travel for equipment audits and investigator support.

Requires hands-on experience with camera systems, video handling, and IT support; travel may be required and occasional after-hours work is expected to

Qualifications

• Minimum 2 years hands-on experience in equipment management or related technical field.
• Proficiency with professional camera and camcorder systems, including night-vision capabilities.
• Knowledge of digital evidence handling, metadata, and secure storage.
• Experience supporting business software platforms and mobile device fleets.
• Strong asset tracking and inventory discipline.
• Ability to troubleshoot remotely with field users.
• Clean driving record and valid driver's license.

Responsibilities

• Own the firm’s surveillance equipment inventory across markets, tagging and tracking.
• Source, evaluate, and procure cameras, covert gear, GPS units, and related accessories.
• Configure equipment for deployment, ensuring readiness and proper formatting.
• Maintain and repair equipment; manage warranties and vendor repairs.
• Diagnose equipment failures and provide live troubleshooting during surveillance.
• Administer the digital evidence pipeline and secure storage.
• Support chain of custody documentation for digital media and equipment.
• Provide first-line technical support for case management platform and devices.
• Maintain data security protocols and access controls.
• Onboard/offboard investigators with equipment and credentials.
• Train investigators on equipment operation and create quick-reference guides.

Skills

Equipment management

AV/camera systems

IT support

Asset tracking

Remote troubleshooting

Driver's license

Confidentiality

Tools

Case management software

Microsoft Office

Google Workspace

Mobile device administration

Job description

About Us

Terrance Private Investigator & Associates is a leading private investigation firm serving clients nationwide. We provide professional investigative services for individuals, attorneys, businesses, and insurance professionals, specializing in infidelity investigations, criminal defense support, surveillance, background checks, asset searches, missing persons, and complex investigative assignments. Our reputation is built on integrity, discretion, professionalism, and delivering results that matter. Every investigation is handled with precision, thorough documentation, and a commitment to helping our clients get answers and uncover the truth.

Position Overview

This is a full-time position supporting investigators and case operations across all firm markets. The Equipment & Technology Specialist owns the surveillance equipment program end to end, procurement, configuration, deployment, maintenance, and recovery, along with the digital evidence infrastructure and day-to-day technology support that keeps active cases moving. The role is based at a primary office with periodic travel between markets for equipment deployment, audits, and investigator support. Some availability outside standard business hours is required, as equipment failures during active surveillance do not wait for morning.

Required Qualifications, Experience & Licensing

• Minimum of 2 years of hands-on experience in equipment management, AV/camera systems, IT support, or a closely related technical field
• Demonstrated proficiency with professional camera and camcorder systems, including optics, low-light and night vision capability, and video file formats
• Working knowledge of digital evidence handling, file integrity, metadata, and secure storage practices
• Experience administering or supporting business software platforms and mobile device fleets
• Strong inventory management discipline with documented asset tracking experience
• Ability to troubleshoot technical problems remotely with a user who is in the field and cannot leave position
• Valid driver’s license with a clean driving record
• Ability to pass a background check and maintain confidentiality at all times
• A Private Investigator license is not required for this role. Registration under the agency license may be required depending on level of case evidence access. The firm will sponsor registration where applicable.
• Preferred: prior experience in an investigative, law enforcement, security, or legal services environment
• Preferred: Part 107 remote pilot certification, GPS or ALPR system experience, or covert equipment familiarity

Equipment & Resources

• Workstation, mobile device, and full access to the firm case management platform
• Firm equipment inventory, test bench, and repair tooling
• Procurement authority within an approved budget
• Secure evidence storage and cloud infrastructure
• Mileage reimbursement or vehicle allowance for inter-market travel

Core Responsibilities

• Own the firm’s surveillance equipment inventory across all markets, including asset tagging, condition tracking, assignment records, and recovery
• Source, evaluate, and procure cameras, camcorders, covert equipment, optics, GPS units, batteries, storage media, and field accessories within budget
• Configure and field-prepare all equipment prior to deployment so it arrives ready to run, charged, formatted, timestamped, and tested
• Maintain, clean, service, and repair equipment; manage warranty claims and coordinate vendor repairs
• Diagnose and resolve equipment failures, including live troubleshooting for investigators during active surveillance
• Administer the digital evidence pipeline, ingest, integrity verification, secure storage, backup, retention, and controlled release to case files
• Support chain of custody documentation for all digital media and physical equipment
• Administer the firm’s case management platform, user accounts, mobile devices, and firm software; serve as first-line technical support
• Maintain data security protocols, access controls, encryption standards, and device hygiene across the investigator network
• Outfit and maintain surveillance-ready vehicle equipment and mobile power systems
• Onboard and offboard investigators technically, issuing gear and credentials, recovering both on departure
• Train investigators on equipment operation and firm technology; produce quick reference documentation
• Track equipment spend, utilization, loss, and replacement cycles; report to firm leadership
• Evaluate emerging investigative technology and recommend adoption where it produces better evidence

Technology & Equipment Environment

• Professional camcorders and telephoto camera systems
• Covert and body-worn cameras
• Night vision and low-light optics
• GPS tracking units
• Binoculars and field optics
• Mobile power, batteries, and vehicle charging systems
• Portable connectivity and hotspots
• Dash cameras
• Drone systems
• Tablets, smartphones, and laptops
• Case management platform
• Secure cloud and external storage
• Digital evidence and media management
• Data security and access control

Required Skills & Attributes

• Genuine technical hands, able to diagnose a problem, open the device, and fix it
• Command of camera and video systems, including settings, optics, formats, and transfer workflows
• Strong digital file management and evidence integrity discipline
• Proficient with case management software, Microsoft Office, Google Workspace, and mobile device administration
• Exceptional inventory discipline; you know where every asset is and what condition it is in
• Ability to explain technology clearly and patiently to non-technical users under pressure
• Excellent written communication for documentation, procedures, and quick reference guides
• Exceptional attention to detail
• High level of integrity, discretion, and professionalism; you will handle sensitive case evidence
• Ability to work independently, prioritize, and manage concurrent requests across multiple markets
• Calm under pressure and resourceful when a fix is needed now rather than correctly
• Reliable, dependable, and responsive in all communications
• Self-motivated with a strong work ethic and ownership of the systems in your care

Physical Requirements

• Ability to lift and carry equipment weighing up to 50 pounds
• Ability to perform detailed close work on small components for extended periods
• Ability to work outdoors in varying weather and environmental conditions during field deployment and testing
• Ability to drive for extended periods during inter-market travel
• Ability to bend, kneel, and reach when outfitting vehicles and equipment
• Valid driver's license with a clean driving record and reliable transportation

What We Offer

• Full ownership of a program rather than a ticket queue, you build the system and it is yours
• Competitive compensation based on technical experience and qualifications
• Firm-provided equipment, tooling, and procurement authority within budget
• Direct access to firm leadership and real influence on what we buy and how we operate
• Exposure to investigative technology most technical roles never touch
• Advancement track within a growing multi-market firm
• Support from an experienced leadership team
• A professional environment where the work you do visibly determines whether cases succeed

Compensation Structure

Compensation is commensurate with technical experience, certifications, and scope of responsibility. Rates are discussed during the interview process. Mileage reimbursement or vehicle allowance is provided for inter-market travel.

Safety & Professional Standards

The Equipment & Technology Specialist handles sensitive case evidence and client data and is expected to maintain the highest standards of professionalism, security, and legal compliance while representing Terrance Private Investigator & Associates. This includes full compliance with applicable state private security regulations, company safety policies, confidentiality and data security protocols, evidence handling and chain of custody standards, and our professional code of ethics. Equipment failures, data incidents, and security concerns must be reported to firm leadership immediately.

Equal Opportunity

Terrance Private Investigator & Associates is committed to creating a diverse and inclusive team. We welcome applications from qualified candidates of all backgrounds. All applicants will be considered based on qualifications, experience, and professional merit.