Equipment Technician | Dallas, TX

VIXXO; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading service company is looking for a full-time Equipment Technician to manage a territory that includes Dallas, TX. Responsibilities include repairing coffee equipment and providing excellent customer service. The role offers a competitive pay range of $23 to $29 per hour, a $1500 signing bonus, and benefits including health insurance and 401K matching.

Benefits

$1500 signing bonus

10 days of PTO

401K Match

Health, Dental, and Vision Insurance

Qualifications

• 1+ years of experience servicing equipment, preferably with testing equipment.
• 1+ years in a customer-facing role.
• Smartphone proficient for inventory and scheduling.
• Valid driver's license with a clean driving record.
• Able to lift 50 lbs. without assistance.

Responsibilities

• Repair commercial espresso and coffee brewing systems.
• Build customer relationships and inspire loyalty.
• Conduct thorough inspections and maintain equipment.

Skills

Problem-solving

Customer communication

Technical troubleshooting

Job description

Overview

Vixxo is seeking a full-time Equipment Technician to manage a territory that includes Dallas, TX, and surrounding areas. Compensation ranges from $23 p/h to $29 p/h, depending on experience.

The Role

As an Equipment Technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory.

Who Will Love This Job

• A creative problem solver: you are energized by roadblocks and have a knack for troubleshooting problems in stride and solving them in a calm, cool, and collected manner.
• A clear communicator: you are customer-focused and able to explain technical concepts clearly and effectively to non-technical individuals.
• A constant learner: you are not afraid to ask questions and are constantly striving to refine your technical expertise.

Top 3 Responsibilities

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules.
• Meet Service Level Agreement (SLA) requirements, including conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

Qualifications

• At least 1 year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water.
• At least 1 year of experience in a customer-facing or customer-service role.
• Must like coffee: tasting is the final step in all repairs.
• Smartphone proficient for inventory, scheduling, and other tasks.
• Must possess a valid driver’s license with a clean driving record.
• Must be able to lift 50 lbs. without assistance.

What VIXXO Has to Offer You

• $1500 signing bonus
• Competitive base pay based on experience and certifications; quarterly bonuses based on performance.
• Start with 10 days of PTO, 2 Floating Holidays, and 6 paid company holidays.
• Benefits eligible in first 60 days: Medical, Dental, and Vision Insurance.
• Employer-paid short-term and long-term disability insurance and life insurance.
• 401K Match
• Professional and career development opportunities

Additional Information

Successful applicants come from a variety of backgrounds, including HVAC Technicians, Maintenance Technicians, Field Service Technicians, Electricians, Plumbers, Service Technicians, ATM Technicians, Beverage Technicians, Pest Control Technicians, Photo Kiosk Repair, Coffee Retail, Barista, and Mechanical Repair.

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This position requires frequent lifting (up to 50 lbs.), constant walking and standing (up to 8 hours) and fine motor skills. Are you able to perform this job’s duties with or without reasonable accommodations?

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