Equipment Technician | Austin, TX

VIXXO; Austin (TX); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

$1500 signing bonus

Health, dental, and vision insurance

401K match

PTO and holidays

Job summary

Vixxo is seeking a full-time Equipment Technician to manage a territory that includes Austin, TX, and surrounding areas. Compensation ranges from $23 per hour to $29 per hour, depending on experience.

As an Equipment Technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory. You will troubleshoot and repair espresso, coffee brewing, grinding, and water systems, and document outcomes to meet SLA requirements.

Qualifications

• 1 year experience servicing equipment.
• 1 year experience in a customer-facing role.
• Must like coffee; tasting is part of repairs.
• Proficient with smartphones for inventory management and scheduling.
• Must possess a valid driver’s license with a clean driving record.
• Must be able to lift 50 lbs. without assistance.

Responsibilities

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with customers and provide professional, reliable services adhering to safety rules.
• Meet SLA requirements by performing inspections, timely maintenance, and accurate paperwork.

Skills

Equipment servicing

Customer-facing experience

Coffee enthusiast

Smartphone proficiency

Valid driver's license

Ability to lift 50 lbs

Job description

Vixxo is seeking a full-time Equipment Technician to manage a territory that includes Austin, TX, and surrounding areas. Compensation ranges from $23 per hour to $29 per hour, depending on experience.

THE ROLE:

As an Equipment Technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory. Click here to see for yourself how one of our technicians describes a day in the life!

WHO WILL LOVE THIS JOB:

• A creative problem solver: You are energized by roadblocks and have a knack for troubleshooting issues in stride and solving them in a calm, cool, and collected manner.
• A clear communicator: You are customer-focused and able to explain technical concepts clearly and effectively to non-technical individuals
• A constant learner: You are not afraid to ask questions and are constantly striving to refine your technical expertise

TOP 3 RESPONSIBILITIES:

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules.
• Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

QUALIFICATIONS:

• At least 1 year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water.
• At least 1 year of experience in a customer-facing or customer-service role.
• Must like coffee: Tasting is the final step in all repairs.
• Proficient in using smartphones for inventory management, scheduling, and other tasks.
• Must possess a valid driver’s license with a clean driving record.
• Must be able to lift 50 lbs. without assistance.

WHAT VIXXO HAS TO OFFER YOU:

• $1500 signing bonus
• Competitive base pay based on experience and certifications; quarterly bonuses based on performance.
• Start with 10 days of PTO, 2 Floating Holidays, and 6 paid company holidays.
• Benefits are eligible in the first 60 days: Medical, Dental, and Vision Insurance.
• Employer-paid short-term and long-term disability insurance and life insurance.
• 401K Match
• Professional and career development opportunities

Successful applicants come from a variety of backgrounds, including HVAC Technicians, Maintenance Technicians, Field Service Technicians, Electricians, Plumbers, Service Technicians, ATM Technicians, Beverage Technicians, Pest Control Technicians, Photo Kiosk Repair, Coffee Retail, Barista, and Mechanical Repair.

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As set forth in VIXXO’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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