Equipment Technician | Alexandria, VA

VIXXO; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading service company is seeking a full-time Equipment Technician to manage a territory, including Philadelphia, PA. The role involves performing maintenance on coffee-related equipment while maintaining excellent customer relationships. Candidates should have at least one year of experience servicing equipment and be smartphone proficient. The position offers competitive compensation, a signing bonus, and a comprehensive benefits package.

Benefits

$1500 signing bonus

Competitive base pay

401K Match

PTO and paid holidays

Qualifications

• At least one year of experience servicing equipment.
• Experience in a customer-facing or customer-service role.
• Smartphone proficiency for inventory and scheduling management.

Responsibilities

• Repair commercial espresso and coffee systems.
• Maintain relationships with customers and ensure loyalty.
• Conduct thorough inspections and perform timely maintenance.

Skills

Creative problem solving

Clear communication

Technical expertise

Job description

Overview

Vixxo is seeking a full-time Equipment Technician to manage a territory that includes Philadelphia, PA and the surrounding areas. Compensation ranges from $23 per hour to $30 per hour, depending on experience.

The Role

As an equipment technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory – see for yourself how one of our technicians describes a day in the life by clicking here !

Who Will Love This Job

• A creative problem solver: you are energized by roadblocks and have a knack for troubleshooting problems in stride and solving them in a calm, cool, and collected manner.
• A clear communicator: you are customer-focused and able to explain technical concepts clearly and effectively to non-technical individuals
• A constant learner: you are not afraid to ask questions and are constantly striving to refine your technical expertise

Top 3 Responsibilities

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules
• Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork

Qualifications

• At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water
• At least one year of experience in a customer-facing or customer-service role
• Must like coffee: Tasting is the final step in all repairs
• Smartphone proficient in inventory, manage scheduling, and other tasks
• Must possess a valid driver’s license with a clean driving record
• Must be able to lift 50 lbs. without assistance

What VIXXO Has to Offer You

• $1500 signing bonus
• Competitive base pay based on experience and certifications; quarterly bonuses based on performance
• Start with ten days of PTO, 2 Floating Holidays, and six paid company holidays
• Benefits-eligible in first 60 days: Medical, Dental, and Vision Insurance
• Employer-paid short-term and long-term disability insurance and life insurance
• 401K Match
• Professional and career development opportunities
• Military Friendly and Equal Opportunity Employer

Successful applicants come from a variety of backgrounds, including HVAC Technicians, Maintenance Technicians, Field Service Technicians, Electricians, Plumbers, Service Technicians, ATM Technicians, Beverage Technicians, Pest Control Technicians, Photo Kiosk Repair, Coffee Retail, Baristas, and Mechanical Repair.