Equipment Services Technician

UnitedHealth Group; Charlotte (NC); On-site; Confidential; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase

401k contribution

Job summary

UnitedHealth Group in Charlotte, NC is seeking a hands-on technician to design, install, troubleshoot, and maintain an automated production line and equipment, including robotic systems and pill dispenser needs. This full-time, onsite role requires 5+ years of experience on automated manufacturing/distribution lines, with 3‑phase 480V electrical systems and CMMS/SAP proficiency.

The position runs Sunday through Thursday, with possible overtime and occasional Saturday shifts.

Qualifications

• High School Diploma / GED
• 18 years of age or older
• 5+ years of experience in repair, troubleshooting and maintenance of automated lines
• Experience with 3-phase 480V industrial electrical systems
• Experience with CMMS or SAP
• Ability to troubleshoot electrical/mechanical/pneumatic issues
• Willingness to travel up to 10% domestically
• Able to work first or second shift as needed
• Able to stand and walk 8 hours

Responsibilities

• Design, implement, and maintain an automated production line and equipment including robotics
• Maintain needs for pill dispensers
• Access and monitor work orders
• Check sensors daily
• Handle service calls using radio equipment
• Manage machine issues and respond to calls promptly

Skills

Electrical troubleshooting

Mechanical troubleshooting

Pneumatic systems

CMMS SAP experience

Microsoft Office

Travel up to 10%

Team shift flexibility

Education

High School Diploma / GED

Tools

CMMS

SAP

Allen-Bradley PLC

Studio 5000

Job description

This position is Onsite. Our office is located at 4015 Shopton Rd, Charlotte, NC 28217.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This is a hands‑on position that requires solid debugging and troubleshooting skills within Electrical, Mechanical, Pneumatic and PLCs Install, setup, troubleshoot, and maintain various mail order pharmacy equipment and prototyping/testing new improvement projects.

This position is full‑time, Sunday - Thursday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 2:00 pm - 11:30 pm. It may be necessary, given the business need, to work occasional overtime and with occasional shift on Saturday at 6:00 am - 2:30 pm.

We offer weeks of on‑the‑job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities

• Responsible for the design, implementation, and ongoing maintenance of an automated production line and automated equipment, including robotic technology and systems
• Maintaining and managing needs for pill dispensers
• Accessing application and monitoring work orders
• Checking sensors daily
• Handling service calls by utilizing radio equipment
• Managing machine issues and responding to calls in timely manner

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma / GED
• Must be 18 years of age OR older
• 5+ years of experience in the repair, troubleshooting, and maintenance of an automated manufacturing or distribution line
• Experience with 3‑phase 480 volts industrial electrical systems, electrical wiring, electrical conduit and motor control circuits
• Experience with maintaining work orders, parts inventory, hours, etc. with computerized systems such as CMMS or SAP
• Ability to troubleshoot electrical/mechanical/pneumatic issues when they occur on the line including, but not limited to, installation, diagnostic, calibration, maintenance/repair of equipment and electronic devices
• Experience with Microsoft Suite
• Must be able to travel up to 10% of the time domestically
• Ability to fill in as needed for first or second shift team members
• Ability to stand and walk around the site throughout 8‑hour shift
• Ability to work full‑time, Sunday - Thursday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 2:00 pm - 11:30 pm. It may be necessary, given the business need, to work occasional overtime and with occasional shift on Saturday at 6:00 am - 2:30 pm (6% Shift diff got 2nd shift)

Preferred Qualifications

• Experience with control logic such as Allen‑Bradley/Rockwell Software PLC, HMI, RSLogic500/5000, and Studio 5000 and Bechkoff PLC's

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far‑reaching choice of benefits and incentives. The hourly pay for this role will range from $29.00 to $52.00 per hour based on full‑time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone of every race, gender, sexuality, age, location, and income‑deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.