Equipment Service Technician - Western Colorado

Henry Schein; United States; Remote; USD 54,000 - 86,000; Full time

Job summary

A leading healthcare solutions company is seeking a Field-based Technician to provide installation and service of dental technology in practitioner's offices. The ideal candidate will excel in customer service and be capable of managing inventory, complying with safety regulations, and educating customers. The position offers a competitive salary range of $54,517 - $85,182 with additional benefits including medical coverage, 401K match, and paid leave.

Benefits

Medical, Dental and Vision Coverage

401K Plan with Company Match

Paid Parental Leave

Flexible Spending Accounts

Educational Benefits

Worldwide Scholarship Program

Volunteer Opportunities

Qualifications

• Strong customer service skills.
• Ability to troubleshoot and educate customers.
• Comply with OSHA regulations.
• Ability to operate and repair dental technology.

Responsibilities

• Provide repair and installation services to customers.
• Maintain inventory levels in van.
• Attend required training and comply with company policies.
• Participate in special projects as required.

Job description

JOB SUMMARY:

Field-based Technician role fulfills all aspects regarding installation and service of dental technology in the practitioner's office with the focus on "excellence" in customer service.

ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES:

• Provides responsible repair and installation services to our customers in a courteous and professional manner.
• Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services.
• Maintains and manages proper levels of inventory in van.
• Attends all required training
• Complies with all OSHA regulations as outlined in the OSHA manual and training.
• Maintains and utilizes personal protective equipment when needed.
• Communicates in a timely manner to all necessary inside personnel and dispatchers
• Educates customers on proper care and maintenance and advises on troubleshooting procedures.
• Completes all work orders in a timely manner and submits all job related paperwork within the required timeframes.
• Complies with all terms of the Fleet Management Policy including maintenance and accident management policies.
• Participates in special projects and performs other duties as required.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:

• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including WorldWide Business Standards.
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

Physical Activities:

This position requires the delivery, installation and repair of equipment involving customers. Technicians will be expected to maneuver large equipment as needed. The physical nature of this position, at times, may require substantial and/or repetitive bending, stooping and lifting.

Compensation:

The posted range for this position is $54,517 - $85,182 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

• This position is eligible for a bonus/incentive/commission not reflected in the posted range.
• Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO [ or sick leave if applicable ], Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities.

Henry Schein, Inc.is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers