Equipment Service Technician I - South Georgia

Henry Schein; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A healthcare product distributor is seeking a Field Technician to provide installation and repair services for dental technology. The ideal candidate has at least three years of experience in a customer-facing role and is skilled in customer service. This full-time position is remote, offering competitive pay and requires strong communication skills and compliance with safety regulations.

Qualifications

• Minimum of three years experience as a field technician.
• Previous dental experience preferred but not required.

Responsibilities

• Provides repair and installation services.
• Communicates in a timely manner with personnel and dispatchers.
• Completes work orders and submits job paperwork.

Skills

Customer service

Technical installation

Repair skills

Job description

Pay Competitive

Location Remote

Employment type Full-Time

Job Description

Req#: R129261

JOB SUMMARY: Field-based Technician role fulfills all aspects regarding installation and service of dental technology in the practitioner's office with the focus on "excellence" in customer service.

ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES:

• Provides responsible repair and installation services to our customers in a courteous and professional manner.
• Provides and maintains the necessary tools of the trade and have readily available to perform installation and repair services.
• Maintains and manages proper levels of inventory in van.
• Attends all required training
• Complies with all OSHA regulations as outlined in the OSHA manual and training.
• Maintains and utilizes personal protective equipment when needed.
• Communicates in a timely manner to all necessary inside personnel and dispatchers
• Educates customers on proper care and maintenance and advises on troubleshooting procedures.
• Completes all work orders in a timely manner and submits all job related paperwork within the required timeframes.
• Complies with all terms of the Fleet Management Policy including maintenance and accident management policies.
• Participates in special projects and performs other duties as required.

In addition to the essential duties and responsibilities listed above, all positions are also responsible for:

• Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures including WorldWide Business Standards.
• Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.

Physical Activities: This position requires the delivery, installation and repair of equipment involving customers. Technicians will be expected to maneuver large equipment as needed. The physical nature of this position, at times, may require substantial and/or repetitive bending, stooping and lifting.

Experience:

• Ideal Candidates demonstrate a minimum of three years’ experience as a customer-facing Field Technician. Previous dental experience preferred but not required.

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

For more information about career opportunities at Henry Schein, please visit our website at: www.henryschein.com/careers

About the company

Henry Schein, Inc. is an American distributor of health care products and services with a presence in 32 countries.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [e-mail] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report . NYC applicants may request an alternative process or accommodation at [e-mail] or 407-000-0000.