Equipment Room Server Assistant (Full Time)

Hyatt Hotels Corporation; Austin (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Free room nights and discounted rates

Generous Paid Time Off

Headspace wellbeing program

Retail discounts

Job summary

Hyatt Hotels Corporation in Austin, TX is seeking an Equipment Room Server Assistant (Full Time) to support bartenders and servers. The role, based in the Equipment Room beneath the hotel, emphasizes collaboration, quick thinking, and a welcoming guest experience.

Responsibilities include delivering orders, serving snacks, maintaining cleanliness, and providing menu knowledge to guests. Prior hospitality experience and a current Food Handler's Certification are required.

Qualifications

• Six (6) months related experience in hospitality or service industry
• Up-to-date Food Handler's Certification
• Must be able to speak, read, write and understand English

Responsibilities

• Run food orders to serving staff or directly from patrons
• Serve snacks or food items to customers as requested or submit order to Kitchen
• Clean glasses, utensils, and bar equipment
• Speak on menu and items and answer patrons’ questions
• Respond promptly to guest comments and inform supervisor of concerns
• Maintain cleanliness and safety in the work area

Education

Food Handler's Certification

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

Equipment Room Server Assistant (Full Time)

Bunkhouse Equipment Room US - TX - Austin

Bars/Restaurants/Outlets

Hourly/Entry Level Employee

Part-time

Hourly US Dollar (USD) pay basis

Summary

The Opportunity:

A Server Assistant/Food Runner will assist bartenders and cocktails servers in ensuring we deliver efficient and prompt service. The SA/Food Runner must be a collaborator, team player, and quick on their feet.

The person having this position must have good communication skills, the ability to resolve conflict and a thorough understanding of Bunkhouse policies. All Bunkhouse employees are expected to greet all guests in close proximity and make each feel important by providing a genuine welcome. Furthermore, Servers must develop and maintain the company’s culture, values, and reputation in the public eye, and with all staff, guests, vendors, and partners.

Who We Are:

Equipment Room is our private basement hideaway – in the old equipment room beneath the Hotel Magdalena on Music Lane. Here you will find an intimate space that houses one of Austin’s most special record collections played on custom vintage hi-fi equipment. Blending Japanese Jazz Kissa culture with our Texas take – Equipment Room feels like a wholly new, yet very familiar experience. It’s the place we’ve been dreaming of for quite some time.

We’re Proud to Offer Exceptional Benefits, which Include:

Medical, Dental, Vision, 401K with company match

• Free room nights, Discounted and Friends & Family Room Rates
• Generous Paid Time Off
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace
• Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more!

Qualifications

Key Responsibilities:

• Run food orders to serving staff or directly from patrons
• Serve snacks or food items to customers as requested or submit order to Kitchen
• Clean glasses, utensils, and bar equipment
• Must speak on menu and specific items, ensuring they can answer patrons’ questions about items
• Ensure immediate response is given to any and all guest comments and concerns and inform immediate supervisor of concerns and assist implementing corrective measure when necessary
• Maintain a high level of cleanliness and safety in the work area

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Qualifications:

Six (6) months related experience in hospitality or service industry

Up-to-date Food Handler's Certifications

Must be able to speak, read, write and understand the primary language(s) of the workplace (English).

Bunkhouse is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

We welcome you:

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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