Equipment and Service Technician

Ascentek; Milwaukee (WI); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical Plan options

Dental and Vision Insurance

Paid time off

Job summary

Ascentek is seeking an Equipment and Service Technician to install and service equipment including vehicle lifts, fluid dispensing pumps, and storage tanks. You will travel to customer sites to troubleshoot issues, perform repairs, and conduct preventative maintenance on contracted equipment.

The role requires strong mechanical aptitude, reliable communication, and the ability to document parts and time accurately.

Qualifications

• Proven 2-5 years of field service experience.
• Strong written and verbal communication skills.
• Ability to read and interpret schematics and blueprints.

Responsibilities

• Install and service equipment such as vehicle lifts, pumps, tanks, and related components.
• Travel to customer sites to troubleshoot and repair equipment.
• Perform preventative maintenance and complete field service reports.
• Log parts used and report inventory for repairs.
• Maintain and stock company service van and equipment.

Skills

Interpersonal communication

Mechanical aptitude

Customer service

Schematics reading

Education

High School Diploma or GED

Job description

With a purpose to make tomorrow a little bit better than today for each other, our customers, and our communities,

Ascentek provides an environment where you can love what you do and be your best every day.

What you will enjoy by being a part of a 2025 USA Great Place to Work certified company:

A position that is: Hourly, Full time, Mon-Fri, 7:00am - 4:00pm

• Medical Plan options, including fertility coverage and free mental health and telehealth coverage
• Dental and Vision Insurance
• FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability, and life insurance
• Supplemental Insurances, including accident, critical illness, hospital, and supplemental life insurance
• 401(k) with a generous company match
• Pet Insurance Benefits
• Tuition reimbursement
• 21 Paid Days Off
• 7 Paid Holidays
• Stylish company provided uniforms, tools, and personal protective equipment
• Paid comprehensive on-the-job training
• Company provided phone and tablet
• Company provided vehicle
• Career advancement opportunities

The Equipment and Service Technician will install and service equipment such as vehicle lifts, fluid dispensing pumps, steel and poly liquid and lubricant plumbing and storage tanks, and other related equipment. This person will provide excellent customer service, responding to customer demand calls and perform preventative maintenance on contracted and owned equipment, perform installation projects.

• Install and set up new equipment independently with minimal supervision or direction
• Install air and fluid piping, pumps, tanks, and reels.
• Display mechanical aptitude to service and repair a variety of equipment
• Drive to customer sites to troubleshoot equipment issues, perform required repairs, and answer customer questions
• Ability to problem solve tough issues without a clear solution
• Accurately log and report parts and inventory used to complete repairs
• Interact with management and other personnel to analyze and correct any equipment performance issues
• Follow specific preventative maintenance schedules
• Perform preventative maintenance checks on all machine components, replacing items as needed
• Complete field service reports and close out work orders as necessary
• Complete and submit daily/weekly online timecard and expense report
• Responsibility of company service van being stocked and maintained
• Participate in weekly tech meetings
• Other duties as required

Be willing to travel with the possibility of staying overnights (

Education

• High School Diploma or GED

Experience And/or Training

• Proven 2-5 years of field service experience

License/ Certification

• Valid driver's license, including the ability to obtain a Health Card

Knowledge, Skills, And Abilities

• Strong written, verbal and interpersonal communication skills
• Mechanical skills and aptitude
• Construction / Trade experience pipefitting / electrical / plumbing / HVAC / Carpentry
• Ability to read and comprehend schematics and blueprints
• Team player with a positive attitude
• Strong customer service ability

Physical And Mental Demands

• This position will take place predominantly in a field setting visiting customers, along with an office and warehouse environment
• Ability to regularly lift at least 50 pounds independently, and up to 100 pounds occasionally
• Required to have the ability to maneuver around a job site including small spaces in and around our equipment including continuous bending, kneeling, and stooping regularly
• Perform work on ladders and lifts

Environmental Demands

• While work is performed in an office and warehouse environment, the primary duties of this role require visiting many customer sites and locations and encountering varying work environments
• The noise level in the work environments is usually moderate

At Ascentek, we are committed to providing accurate and up-to-date information about our career opportunities. For the most accurate job descriptions, salary details, and benefit information, we encourage you to visit our official careers page at https://www.ascentek.com/careers/.

Ascentek is an Equal Employment Opportunity/Affirmative Action Employer. Qualified applicants including women, minorities, veterans, and individuals with disabilities are encouraged to apply.