Equine Office Administrator

PetVet Care Centers; Lexington (KY); On-site; Full time

Job summary

A leading veterinary care provider is seeking an Equine Office Administrator to support veterinarians and clients in export, import, and insurance tasks. The role requires excellent customer service, organizational skills, and familiarity with horse terminology. Benefits include health insurance, 401(k), and paid time off.

Benefits

401(k)

Dental Insurance

Medical Insurance

Flexible Spending Account

Health Insurance

Life Insurance

Paid Time Off

Vision Insurance

Qualifications

• Proficient with computer; Microsoft programs.
• Able to work in fast-paced environment; multi-task and meet deadlines.

Responsibilities

• Provide impeccable customer service internally and externally.
• Process a variety of completed paperwork or certification.
• Assist with medical requirements and paperwork for import/export.

Skills

Customer Service

Communication

Organizational Skills

Flexibility

Tools

Microsoft Programs

Job description

Job Title: Equine Office Administrator - Full Time

Location: Export, Import, Sales and Insurance Office (ETA)

Position Summary: provide support to practice, veterinarians, and clients in export, import, sales preparation, and insurance.

Skills/Responsibilities Required

The primary role and duties include, but are not limited to, the following:

• Provide impeccable customer service internally and externally to clients, veterinarians, and other staff
• Handle incoming fax, email, or phone contact from clients
• Process a variety of completed paperwork or certification such as: clean culture, death, reproduction, health statement letters, proof of vaccinations, and other related items
• Prepare insurance forms.
• Prepare documents for export blood work and distribute to the doctors.
• Process interstate health certificates, two times weekly
• Assist with processing incoming samples and results.
• Assist with distributing incoming reports from Laboratory Partners
• Assist with medical requirements and paperwork for import and export of horses
• Additional projects and duties may be assigned as needed.
  
  

Qualifications

• Proficient with the computer; Microsoft programs
• Flexible
• Able to work in fast-paced environment; multi-task and meet deadlines
• Able to multi-task; maintain a fast pace, as needed
• Strong organizational skills and attention to detail
• Effective communicator
• Ability to sit for long periods of time
  
  

Benefits

• 401(k)
• Dental insurance
• Medical insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
  
  

Hours: Monday - Friday; 8 a.m. - 4:00 p.m, some overtime may be required

Requirements

• Familiar with horse terminology
• Familiar with equine industry
• Able to balance multiple demands while maintaining excellent customer service
• Must be able to maintain confidentiality
• Customer service focus, prior experience is a plus
• Previous veterinary or horse farm experience is a plus
• Equine regulation knowledge is a plus
  
  

Pay Range

$17-$20 USD

PetVet Care Centers, Inc. is one of the nation's leading operators of veterinary hospitals for companion animals. The company operates over 450 hospitals across multiple states and employs over 11,000 people including over 800 veterinarians. Since its inception, PetVet has been structured around a model that is focused on developing a partnership between the hospitals and the company and providing the highest quality medicine and service.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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