Equine Adoption & Office Operations Lead

Humane Society of North Texas; Joshua (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Humane Society of North Texas in Joshua, TX seeks an Equine Operations role to assist with daily barn duties and community engagement. You will answer calls, manage messages, process adoptions and schedule appointments, while coordinating with the Barn Manager, Director and Veterinarians as needed.

The position requires 2 years of equine experience, a clean driving record, and proficiency with Google Workspace tools.

Qualifications

• 2 years of equine experience.
• Associate’s degree required; Bachelor’s degree in an animal field preferred.
• Must have a clean driving record.
• Ability to read, write and communicate effectively.

Responsibilities

• Answer all barn office phone calls and deliver messages to appropriate staff members.
• Respond to emails sent to the Equine Department and forward to appropriate staff members.
• File and drop off all invoices, payments and donations to the Accounting Department located at the main shelter.
• Pick up any ordered supplies that are delivered to the main shelter.
• Update calendar with appointments, meetings, booked out dates, etc.
• Maintain inventory of office supplies and place orders when needed.
• Transfer all data from the Interest in Adoption Forms into the Potential Adopter List.
• Process all Adoption Applications.
• Schedule Adoption Appointments.
• Meet with Adopters (Along with Head Trainer for appropriate horses)
• Finalize Adoptions (Process payment, go over contract and all important information)
• Enter all money deposits from adoptions and donations into Pet Point.
• Update Monthly Deposit List.
• Upon intake- Input new horse photos and adoptable descriptions into Pet Point for the HSNT Equine website.
• Input new horse photos and adoptable descriptions into My Right Horse website
• Schedule and conduct Volunteer Orientations
• Work with Barn Manager, Trainer and Director for volunteer placement
• Organize Events
• Communicate with Director and all staff members to prepare property for events
• When needed, will assist with caring for, feeding and monitoring all animals on the ranch. Includes performing routine husbandry with equine such as administering oral medications, cleaning hooves and maintaining coats by brushing and bathing.
• Assists veterinarians performing medical procedures such as teeth floats, castrations, and blood draws.
• Assist farrier with hoof work on animals.
• Clean assigned barn and facility areas when needed.
• Identify and report observed health or behavior issues of horses to the Director of Equine.
• Provide basic level natural horsemanship training (ground manners and under saddle for equines) with direction from Director and/or trainer
• Must have a clean driving record
• May assist the team with cruelty seizures.
• Represent the Humane Society of North Texas by providing excellent customer service.
• Protect the confidential information on customers and donors.
• Additional tasks as assigned by the Director of Equine

Skills

Equine experience

Customer service

Safety awareness

Team collaboration

Education

Associate’s degree

Bachelor’s degree in animal field preferred

Tools

Google Calendar

Google Sheets

Google Slides

Canva

Job description

Humane Society of North Texas in Joshua, TX seeks an Equine Operations role to assist with daily barn duties and community engagement. You will answer calls, manage messages, process adoptions and schedule appointments, while coordinating with the Barn Manager, Director and Veterinarians as needed.

The position requires 2 years of equine experience, a clean driving record, and proficiency with Google Workspace tools.