Equal Employment Opportunity Specialist

Cybersecurity and Infrastructure Security Agency; Arlington (VA); On-site; USD 95,000 - 130,000; Full time

Job summary

The Cybersecurity and Infrastructure Security Agency (CISA) is the Nation's risk advisor, working with partners to defend against today's threats and collaborating with industry to build a more secure and resilient infrastructure for the future.

This vacancy requires demonstrated experience at the GS-13 level with specialized EEO duties, including managing informal pre-complaint processes, handling formal EEO complaints, and conducting quality reviews of ROIs and related materials.

Qualifications

• EXPERIENCE: At least one (1) year of specialized experience at the GS-12 grade level (or equivalent) performing all the following duties: Managing or overseeing informal (pre-complaint) Equal Employment Opportunity (EEO) processes, i.e. counseling requirements, notification of rights, early conflict resolution, and use of ADR to facilitate timely resolution; Processing formal EEO complaints, i.e. evaluating issues and claims, making acceptance/dismissal determinations, and ensuring required notices and actions are completed in accordance with regulatory criteria and timelines; Conducting quality reviews of Reports of Investigation (ROIs) and other case materials to verify compliance with procedural requirements and readiness for next-stage processing.

Responsibilities

• Managing or overseeing informal pre-complaint EEO processes, including counseling, rights notifications, ADR usage.
• Processing formal EEO complaints: evaluating issues/claims, acceptance/dismissal determinations, ensuring notices and actions are completed on time.
• Conducting quality reviews of ROIs and other case materials for compliance and readiness for next-stage processing.

Job description

The Cybersecurity and Infrastructure Security Agency (CISA) is the Nation's risk advisor, working with partners to defend against today's threats and collaborating with industry to build a more secure and resilient infrastructure for the future.

Do NOT copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Your resume must describe your work and experience, in your own words.

To be considered minimally qualified for this position, you must demonstrate that you have the required experience for the respective grade level in which you are applying.

You qualify at the GS-13 grade level, if you have:

EXPERIENCE: At least one (1) year of specialized experience at the GS-12 grade level (or equivalent) performing all the following duties:

1. Managing or overseeing informal (pre-complaint) Equal Employment Opportunity (EEO) processes, (i.e. counseling requirements, notification of rights, early conflict resolution, and use of Alternative Dispute Resolution (ADR) to facilitate timely resolution);
2. Processing formal EEO complaints, (i.e. evaluating issues and claims, making acceptance/dismissal determinations, and ensuring required notices and actions are completed in accordance with regulatory criteria and timelines); AND
3. Conducting quality reviews of Reports of Investigation (ROIs) and other case materials to verify compliance with procedural requirements and readiness for next-stage processing.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

All qualification requirements must be met by the closing date of this announcement.