Epic Workforce Analytics & Scheduling Specialist

Scrmc; Northern (KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

South Central Regional Medical Center is seeking an Epic Workforce Management & Teamwork Analyst to administer, configure, and optimize Epic Teamwork and ADP Workforce Management solutions. You will support staffing, scheduling, payroll integration, and workforce analytics, ensuring regulatory compliance and data integrity.

The role reports to the Epic Director and involves coordinating cross-department workflows, performing testing, and developing dashboards.

Qualifications

• Bachelor’s degree in Information Systems, Business Administration, Human Resources, Healthcare Administration, Accounting, Computer Science, Nursing, or related field.
• Minimum three years of experience supporting Epic Teamwork, workforce management, timekeeping, payroll, HRIS, ERP, or scheduling applications.
• Experience with workforce scheduling, labor management, payroll integration, and reporting.

Responsibilities

• Serve as primary analyst for Epic Teamwork and ADP Workforce Management functionality.
• Configure and maintain workforce scheduling, timekeeping, staffing, labor management, and payroll integration workflows.
• Support provider scheduling, staffing optimization, capacity planning, on-call management, and workforce analytics.
• Perform system testing, upgrades, implementation support, validation, and user acceptance testing.
• Develop reports, dashboards, and workforce intelligence solutions.
• Conduct audits and ensure workforce data integrity and regulatory compliance.
• Provide customer support and issue resolution for workforce management workflows.
• Supports a culture of safety by ensuring compliant, reliable processes, maintaining accurate documentation, following policies and regulatory requirements, and proactively identifying and reporting operational or environmental risks consistent with SCRMC Culture of Safety and ISO-based quality standards.
• Promotes a just culture by supporting timely reporting of safety events, near misses, hazards, process failures, and concerns without retaliation.
• Participates in training, competency validation, safety drills, survey readiness efforts, performance improvement, and corrective action activities as assigned.
• Uses appropriate communication tools and escalation pathways to protect patients, visitors, staff, and organizational operations.
• Maintains compliance with SCRMC policies, regulatory requirements, privacy standards, and applicable quality management processes.

Skills

Analytical skills

Communication skills

Project management

Problem-solving

Education

Bachelor's degree

Job description

South Central Regional Medical Center is seeking an Epic Workforce Management & Teamwork Analyst to administer, configure, and optimize Epic Teamwork and ADP Workforce Management solutions. You will support staffing, scheduling, payroll integration, and workforce analytics, ensuring regulatory compliance and data integrity.

The role reports to the Epic Director and involves coordinating cross-department workflows, performing testing, and developing dashboards.