Epic Tapestry Applications Manager

Gestão Smart Serviços Contábeis; United States; On-site; USD 124,000 - 138,000; Full time

Job summary

Chartis is seeking an experienced Epic Tapestry Applications Manager to lead the Epic Tapestry team, aligning application work with payer and managed care priorities while partnering with business, clinical, and IT leaders.

You will oversee design, configuration, testing, upgrades, and production support, mentor analysts, and drive governance, delivery metrics, and cross-team integration across health plan workflows.

Qualifications

• Bachelor’s degree in Information Technology, Healthcare Administration, or related field.
• 5+ years of Epic application experience, with extensive Epic Tapestry experience.
• Experience leading an Epic application team.
• Knowledge of payer, health plan, and utilization workflows.
• Experience with Epic governance, testing, and release management.

Responsibilities

• Lead the Epic Tapestry applications team and resources.
• Oversee Epic Tapestry functionality across modules.
• Set priorities, roadmaps, and project strategies.
• Manage design, configuration, testing, upgrades, and support.
• Mentor analysts and coordinate cross-team dependencies.
• Report status and metrics to senior leadership.

Skills

Epic Tapestry

Team leadership

Governance & change control

Stakeholder communication

Education

Bachelor's degree in IT/Healthcare

Tools

Epic Tapestry

Job description

About Chartis

The challenges facing US healthcare are longstanding and all too familiar. We are Chartis, and we believe in better. We work with more than 1,900 organizations annually to develop and activate transformative strategies, operating models, and organizational enterprises that make US healthcare more affordable, accessible, safe, and human. With more than 1,450 professionals, we help providers, payers, technology innovators, retail companies, and investors create and embrace solutions that tangibly and materially reshape healthcare for the better. Our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors—is 100% focused on healthcare and each has a longstanding commitment to helping transform healthcare in big and small ways. Believe in better.

About Chartis

The challenges facing US healthcare are longstanding and all too familiar. We are Chartis, and we believe in better. We work with more than 1,900 organizations annually to develop and activate transformative strategies, operating models, and organizational enterprises that make US healthcare more affordable, accessible, safe, and human. With more than 1,450 professionals, we help providers, payers, technology innovators, retail companies, and investors create and embrace solutions that tangibly and materially reshape healthcare for the better. Our family of brands—Chartis, Jarrard, Greeley, and HealthScape Advisors is 100% focused on healthcare and each has a longstanding commitment to helping transform healthcare in big and small ways. Believe in better.

This is a 4 to 5 month contract role.

Position Summary

The Epic Tapestry Applications Manager will provide leadership and oversight for the Epic Tapestry application team, supporting the design, implementation, optimization, and ongoing maintenance of health plan and managed care functionality within Epic. This role is responsible for ensuring Tapestry solutions align with operational priorities, regulatory requirements, and organizational strategy while providing strong leadership to analysts and partnering closely with business, clinical, technical, and executive stakeholders. The ideal candidate will bring strong Epic Tapestry expertise combined with application management experience and a solid understanding of payer and managed care operations.

Key Responsibilities

• Lead and manage the Epic Tapestry applications team, including analysts, consultants, and other supporting resources.
• Provide oversight across Epic Tapestry functionality, including Managed Care Administration, Utilization Management, Contracts, Membership, Benefits, Provider Management, and related workflows.
• Partner with operational and IT leadership to establish priorities, application strategy, and project roadmaps.
• Oversee application design, configuration, testing, implementation, upgrades, optimization, and production support.
• Ensure Epic build and workflows follow organizational standards, Epic best practices, and established governance processes.
• Manage application-related projects, including scope, timelines, resource assignments, risks, dependencies, and deliverables.
• Mentor and develop Epic analysts while providing guidance on complex build, workflow, and troubleshooting issues.
• Coordinate with other Epic application teams and technical groups to manage cross-application dependencies and integrations.
• Partner with health plan, managed care, utilization management, contracting, claims, and provider operations stakeholders to translate business requirements into effective Epic solutions.
• Lead issue escalation and resolution for high-priority application and operational concerns.
• Support Epic upgrades, system enhancements, testing initiatives, go-live activities, and stabilization efforts.
• Establish and monitor team performance, application stability, service levels, and project delivery metrics.
• Communicate application status, risks, priorities, and strategic recommendations to senior leadership.

Qualifications

• Bachelor's degree in Information Technology, Healthcare Administration, Business, or a related field preferred.
• 5+ years of Epic application experience, with significant experience supporting Epic Tapestry.
• Previous experience managing or leading an Epic application team strongly preferred.
• Strong knowledge of managed care, payer, health plan, utilization management, provider, membership, benefits, and/or claims-related workflows.
• Experience leading Epic implementations, upgrades, optimization initiatives, or major application projects.
• Strong understanding of Epic governance, change control, testing, release management, and production support processes.

Hourly range: $90-$100/hr. The hourly range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs.

At Chartis, we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.