Epic Systems Analyst II — Drive Patient-Centric IT Impact

Duly Health and Care; Downers Grove (IL); On-site; USD 67,000 - 101,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Mental health benefit

401(k) match

Tuition reimbursement

Volunteer time off

Parental leave

Life and disability insurance

Job summary

Duly Health and Care seeks an experienced Epic Systems Analyst II to configure, document, test, and maintain Epic and related systems, working with analysts and operations to ensure continuity of care across interfaces and downstream systems.

You will own 2–3 Epic modules, spend most days on operational support and quarterly updates, participate in system enhancements, and mentor junior staff and external vendors as needed.

Qualifications

• Bachelor’s Degree from four-year college or university; or four years related experience and/or training; or equivalent combination of education and experience.
• Epic Certification Prelude
• At least 2 years, with 4 or more preferred of related technical experience to include implementation, support or hands on end user experience with Epic and / or ancillary systems
• Experience with process improvements

Responsibilities

• I&T support and ownership of 2 to 3 Epic modules or related applications / systems
• 60% of time dedicated to daily operational support and quarterly system updates
• 20% of time dedicated to projects including system enhancements/new features, enhanced workflow design, and optimization
• Act as a liaison between I&T and the application user community to identify efficiency and functional issues
• Investigate complex system errors and coordinate the resolution of these issues
• Document clinical or operational workflows and the technical tools within the system to enable those workflows
• Work with Epic and downstream systems to establish and support technical connectivity
• Participate in various IT projects as the data and subject matter expert
• Utilize project management skills for planning, testing scripts updates, reviewing release notes, testing workflow and build changes for quarterly updates and system upgrades
• Provides on-call support
• Mentor Analyst I roles and outside vendors to learn internal processes and technical concerns

Education

Bachelor’s Degree or equivalent

Job description

Duly Health and Care seeks an experienced Epic Systems Analyst II to configure, document, test, and maintain Epic and related systems, working with analysts and operations to ensure continuity of care across interfaces and downstream systems.

You will own 2–3 Epic modules, spend most days on operational support and quarterly updates, participate in system enhancements, and mentor junior staff and external vendors as needed.