Epic Senior Analyst, Willow

University of Miami; Hialeah (FL); Remote; USD 75,000 - 115,000; Full time

Job summary

An established industry player in healthcare is seeking an Epic Senior Analyst to lead a dynamic team in optimizing application configurations. This role involves overseeing the implementation and modification of the Epic Willow application, ensuring it meets the clinical needs of UHealth. The ideal candidate will have a strong background in healthcare technology, with the ability to mentor junior staff and collaborate with various stakeholders. Join a vibrant community committed to transforming lives through innovation and service, and make a significant impact in a top research university and academic medical center.

Qualifications

• Bachelor’s degree required with 3+ years of relevant experience.
• Epic Willow Inpatient Certification and CPhT Certification required.

Responsibilities

• Oversee and lead Epic Analysts, ensuring application optimization.
• Initiate design, development, and maintenance of the application.
• Collaborate with stakeholders to meet clinical needs.

Skills

Epic Willow Inpatient Certification

CPhT Certification

Project Management

Clinical Knowledge of Medications

Microsoft Office Proficiency

Problem Solving

Communication Skills

Leadership and Training

Education

Bachelor’s Degree in Relevant Field

Tools

Epic Systems

Microsoft Office

Job description

Epic Senior Analyst, Willow

Location: Hialeah, FL

Job Type: Full time

Posted On: Posted 3 Days Ago

Job Requisition ID: R100081237

*REMOTE*

The University of Miami Health System, "UHealth", Information Technology Department has an exciting opportunity for a Full-time Epic Senior Analyst, Willow.

The Epic Senior Analyst, Willow oversees and leads the Associate Epic Analysts and Epic Analysts on the team. The Epic Senior Analyst, Willow initiates the implementation, builds, and modifies the application, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

Core Responsibilities

• Serves as a primary support contact for application end‐users.
• Initiates the design, development, implementation, and maintenance of the application.
• Initiates all phases of testing and the documentation of workflow design.
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.
• Initiates the identification of issues and guides the work to resolve them.
• Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
• Collaborates with trainers on application changes and new features to develop documentation and training strategies.
• Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.
• Participate in on-call rotations and support and attend and participate in applicable committees.
• Maintains regular communication with team members, including participating in weekly project team meetings.
• Reviews the status of projects and issues on an ongoing basis with leadership.
• Remains knowledgeable about UHealth’s policies, procedures, and business operations.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions

• Providing oversight and leadership to Associate Epic Analysts and Epic Analysts on the team.
• Initiating the implementation, build, and modification of the application.
• Collaborating with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.
• Supporting junior staff members in day-to-day operations and resolving application issues.
• Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings.

CORE QUALIFICATIONS:

• Bachelor’s degree in relevant field.
• Minimum 3 years of relevant experience.
• Epic Willow Inpatient Certification required.
• CPhT Certification.
• Minimum of 5 years of experience, preferably in healthcare or healthcare-related organization.
• At least 3 years of Epic build experience preferred.
• Previous operational, project management, and organizational skills preferred.
• Clinical knowledge of how various medications should be ordered preferred.
• Familiarity with pharmacy workflows, including dispensing and clinical monitoring preferred.
• Ability to work evenings, nights, and weekends as necessary.
• Proficiency in computer software (i.e. Microsoft Office).
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to communicate effectively in both oral and written form.
• Ability to lead, motivate, develop and train others.

Any relevant education, certifications and/or work experience may be considered.

Job Status: Full time
Employee Type: Staff
Pay Grade: H14

About Us

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

The University is committed to fostering a culture of belonging, where everyone feels valued and has the opportunity to add value.