Epic Revenue Cycle Developer/Training

The Wilshire Group; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

The Wilshire Group is seeking an experienced Epic Revenue Cycle Developer / Trainer for a remote contract role. This position involves configuring Epic modules, training end users, and optimizing revenue cycle workflows, requiring a blend of technical training expertise and healthcare knowledge. Ideal candidates will have substantial experience in curriculum development and a strong command of revenue cycle management principles.

Qualifications

• Epic Certification required within 1 year of hire.
• 5+ years of technical systems training experience.
• 2+ years of healthcare industry experience.
• Experience in adult education required.

Responsibilities

• Deliver instructor-led training on Epic Revenue Cycle.
• Design and develop training materials and eLearning modules.
• Collaborate with clients to align training with user needs.
• Troubleshoot Epic system issues and support enhancements.

Skills

Technical training

Curriculum development

Communication

Technical documentation

User-centered design

Education

Bachelor's Degree in Information Technology

Bachelor's Degree in Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Communications

Bachelor's Degree in Healthcare

4+ years of directly related experience in lieu of degree

Tools

Articulate Storyline

Adobe Captivate

MS Office

Learning Management Systems

Job description

Wilshire hires only the brightest and most experienced professionals in the healthcare revenue cycle management industry. Wilshire will take the time to get know you and your employment history. We will then place you in a role that will lead to a path of career success.

About The Wilshire Group

The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets. With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability.

Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace. We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table.

We are currently offering a contracted interim position at one of US News Best Hospitals 2022-23. This position caters to top performers seeking a professional environment that acknowledges and values their dedication and proficiency. While this role doesn’t offer benefits, it presents an opportunity to work within an organization that encourages talented individuals to surpass conventional boundaries.

Join us at The Wilshire Group, a place where talented professionals find a home to showcase their skills and contribute meaningfully to the healthcare landscape.

Why Wilshire? Employee Testimonial

“The number of RCM subject matter experts I get to work with each day is unreal. Working alongside and as part of this teamto help shape the RCM space is exciting.”-Patti Consolver, Director of Business Development

Job Title: Epic Revenue Cycle Developer / Trainer
Location: Remote (CST Hours)
Duration: Contract
Rate: $50–$60 per hour
Start Date: ASAP

About The Wilshire Group:

The Wilshire Group is a healthcare consulting firm dedicated to improving revenue cycle operations through technology, leadership, and process improvement. Our consultants are trusted partners in Epic optimization, interim leadership, education, and workflow transformation.

Position Overview:

We are currently seeking an experienced Epic Revenue Cycle Developer / Trainer for a remote, contract-based role (CST hours). This person will work closely with client teams to configure Epic modules, train end-users, and support long-term optimization of revenue cycle workflows. The role combines system development with training and instructional design expertise.

Typical Duties:

• Deliver instructor-led training to end users in Epic Revenue Cycle (Resolute HB/PB, Claims, Charge Router, etc.)

• Design, develop, and maintain technical training materials, job aids, and curricula using ISD methodologies

• Create and maintain eLearning modules using tools such as Articulate Storyline or Adobe Captivate

• Edit, splice, and enhance audio for use in self-guided training modules

• Provide insights into usability and workflow improvements from a user perspective

• Troubleshoot Epic system issues and support configuration enhancements

• Collaborate with stakeholders to align training with operational needs and best practices

• Utilize Learning Management Systems (LMS) to upload, manage, and track learning content

• Conduct needs assessments and evaluate training effectiveness

• Stay current on Epic updates and healthcare compliance requirements

Required Qualifications:

Education:

• Bachelor’s Degree in Information Technology, Education, Business Administration, Communications, Healthcare, or a related field preferred

• OR 4+ years of directly related experience in lieu of degree

• Epic Certification required within 1 year of hire

Work Experience:

• 5+ years of technical systems training experience with curriculum development using Instructional Systems Design (ISD)

• 2+ years of healthcare industry experience

• 1+ year of developing instructor-led technical training materials

• 2+ years developing eLearning content

• Experience in adult education required

• Proficiency in MS Office and eLearning platforms (Articulate Storyline or Adobe Captivate)

• Familiarity with Learning Management Systems

• Strong writing, editing, and verbal communication skills

• Ability to edit and manage voiceover content

• Certified or proficient in Epic Revenue Cycle modules highly preferred

• Project and/or team lead experience preferred

Preferred Skills:

• Strong presentation and public speaking ability

• Analytical mindset and user-focused design sensibility

• Adaptable to a variety of learning styles and technical proficiency levels

• Demonstrated ability to quickly learn and apply new technology and business applications

• Working knowledge of medical terminology, statistics, and technical documentation

Work Conditions & Schedule:

• Remote position with required availability during CST hours. Some travel required (up to 50%)

• May require occasional work on weekends, holidays, or extended hours depending on project needs

• Standard office equipment use (PC, phone, webcam, etc.)

Wilshire is honored that you have taken the time to review/apply to our open position. We will now take the time to review your experience and be in touch with you soon.