Epic Provider Mastery Support Analyst

Baptist Health; Louisville (KY); Remote; USD 60,000 - 95,000; Full time

Job summary

An established industry player is seeking an Epic Provider Mastery Support Analyst to enhance clinical workflows through advanced Epic EHR personalization. This remote role requires a Bachelor's degree and two years of experience in an ambulatory clinical setting. The analyst will work closely with providers to assess workflows, develop integration plans, and provide training. Join a supportive team focused on clinical excellence and innovation, making a meaningful impact in healthcare delivery.

Qualifications

• Two years of experience in an ambulatory clinical setting.
• Epic credentialing required within 6 months.

Responsibilities

• Conduct workflow reviews and assessments for clinical staff.
• Develop personalized plans to integrate Epic into daily routines.

Skills

Epic EHR proficiency

Workflow analysis

Training and support

Communication skills

Education

Bachelor's degree

Tools

Epic personalization tools

Job description

Job Description:

Baptist Health is looking for an Epic Provider Mastery Support Analyst to join our team. This is a remote position that requires residency in KY or IN

Under general direction, this role will be responsible for the application and integration of information technologyin the healthcare setting. The Mastery level analyst will be responsible for on-site, face-to-face workflow analysisand plan development and implementation to improve the clinical satisfaction and proficiency with Epic EHR. This position will serve as a liaison between the IT department and operations to align system design with operational processes for Baptist and Connect Sites. This includes data collection, advanced workflow analysis,
system user personalization, testing, training, and support. Participates in application deployment and proceduredocumentation. Ensures that the software build meets organizational goals and external mandates such asHIPAA and MIPS (Promoting Operability).

Essential Duties:

• Performs one-on-one in person assessments and workflow reviews of Epic efficiency and proficiency forproviders and clinical staff.

• Demonstrates advanced knowledge of Epic personalization and customization tools to improve efficiencyand proficiency for observed workflows.

• Develops personalized, detailed, and comprehensive plans and partners with the clinician to determineways to integrate Epic more seamlessly into their daily routines.

• Understands and can communicate Baptist policies and procedures on documentation standards andworkflows.

• Continually assess end user workflows and identify areas for personalization or build improvements.

• When needed, provide instructor-led classroom, virtual, and one-on-one training to end users inconjunction with the training and support team.

Minimum Education, Experience, Training and Licensures Required

• Bachelor's degree

• Two years direct experience in ambulatory clinical setting, coding/billing or Epic implementation at the elbow support

• Must be able to travel between Baptist facilities statewide, that may include overnight stays

• Provider Mastery and Clinical Mastery in Epic credentialing in Ambulatory Provider: Subspecialties: OB/GYN, Cardiology, Surgery, Primary Care, Physical Therapy, Behavioral Health, Urgent Care, and Oncology

• Must obtain Epic Credentialing in AMB Clinical or Provider application within 6 months

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.