Overview
EPIC Physician Billing Analyst
Location: Hicksville, NY
Must be a US Citizen or Green Card holder
Responsibilities
- Configure and customize the Epic Professional Billing application to meet the organization’s business needs and workflows.
- Maintain the Resolute Professional Billing module to manage charges, benefit engines, and workflows with external collection agencies.
- Perform ongoing maintenance and updates to Epic applications.
- Build and test system changes, present them to end-users, and migrate them to production.
- Analyze existing financial workflows and identify opportunities for improvement and optimization.
- Design and implement leading-practice workflows to enhance efficiency and effectiveness.
- Collaborate with IT, finance, and end-users to ensure the Epic system aligns with business operations.
- Act as the primary support contact for Epic Professional Billing end-users.
- Provide support to end-users on the Epic EMR system, including integrating revenue cycle processes such as maintaining claim scrubbers and payment processors.
- Troubleshoot system errors and resolve issues related to billing, claims, and reimbursement.
- Provide on-call support on a rotating basis.
- Participate in training and educate end-users on the Epic Professional Billing application and related workflows.
- Develop and document internal procedures for using Epic and other applications.
- Stay current with Epic technologies and obtain/maintain necessary Epic certifications.
- Ensure compliance with industry standards and regulations, such as transitioning between claim formats (e.g., X12 4010 to 5010) and coding systems (e.g., ICD-9 to ICD-10).
- Review and assess the impact of changes and enhancements with each new Epic release and make recommendations for the best course of action.
Qualifications
- Education and Certification:
Bachelor’s Degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related field.
- Certified in Epic Professional Billing.
- Technical Skills:
Expertise in Epic’s Professional Billing module, including charge router, workqueue configuration, collection agency workflows, statement processing, benefit engine, and estimates.
- Experience with system configuration and troubleshooting tools.
- Proficiency with Microsoft Office Suite (Word, Project, Excel, Visio, and PowerPoint).
- Healthcare Industry Knowledge:
Strong understanding of healthcare revenue cycle processes, medical billing codes, and insurance procedures.
- Familiarity with the differences between professional billing and hospital billing.
- Knowledge of medical coding systems like CPT and ICD-10.
- Soft Skills:
Strong interpersonal and written/spoken communication, analytical thinking, problem-solving, attention to detail, and teamwork.
Note: Required Knowledge, Skills, and Abilities align with the company’s ATS questions as listed in the original description.