EPIC Ops Support Engineer (W2)

Snowrelic Inc; United States; Remote; USD 90,000 - 105,000; Full time

Job summary

A leading company is seeking an EPIC Ops Support Engineer to carry out day-to-day operations within their EPIC system. The role involves managing data loads, triaging incidents, and resolving provider-related issues, requiring substantial experience and specific skill sets in EPIC operations support. This is a full-time remote position based in the US, suitable for a motivated and analytical professional.

Qualifications

• Minimum 5 years of EPIC operations support experience.
• EPIC certification is desirable.
• Familiarity with Epic Tapestry Knowledge is a plus.

Responsibilities

• Carry out day-to-day EPIC operations, providing triaging and incident resolution.
• Manage Member Eligibility Loads into Epic.
• Analyze and resolve provider onboarding issues.

Skills

Epic Chronicles

Epic Bridges

EPIC operations support

Epic Workbench Reporting

SQL skills

Strong Analytical skills

Excellent Communication Skills

Job description

1 day ago Be among the first 25 applicants

Role : EPIC Ops Support Engineer

Location : Dallas,Texas

Skills : Epic Chronicles, Epic Bridges, EPIC operations support, Epic Workbench Reporting

Job Description

Role: EPIC Ops Support Engineer

Location: Remote, US

Responsibilities

Job Description:

• Carry out day-to-day EPIC operations, provide triaging and incident resolution. Will interface with Epic & Rackspace technical support services.
• Manage Member Eligibility Loads into Epic. Maintenance of Claims and Provider data loads.
• Analyze and resolve provider onboarding issues
• Work on EPIC interfaces and data exchange issues which includes both API and SFTP data exchange
• Maintain and load de-identified test membership data into HEPPI in accordance with Client’s enterprise standards.
  
  

Required Skills

• Minimum 5 years of EPIC operations support experience
• Epic Bridges
• Epic Chronicles
• Epic Workbench Reporting
• Excellent Communication Skills - working with both business partners and provider community
• Strong Analytical skills
• SQL skills
  
  

Desired Skills

• EPIC certification
• Epic Payer Platform Experience
• Epic Tapestry Knowledge

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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