EPIC Ops Support Engineer (W2)

Snowrelic Inc; Dallas (TX); Remote; USD 136,000 - 187,000; Full time

Job summary

Join a leading company as an EPIC Ops Support Engineer in Dallas. This role involves managing EPIC operations, ensuring data integrity, and collaborating with various technical support teams. The ideal candidate will have substantial experience in EPIC systems, strong analytical skills, and excellent communication abilities to work with business partners and providers.

Qualifications

• Minimum 5 years of EPIC operations support experience.
• Experience with Epic Bridges and Chronicles.
• Strong analytical and communication skills.

Responsibilities

• Carry out day-to-day EPIC operations and provide incident resolution.
• Manage Member Eligibility Loads into Epic.
• Work on EPIC interfaces and data exchange issues.

Skills

Epic Chronicles

Epic Bridges

EPIC operations support

Epic Workbench Reporting

Excellent Communication Skills

Strong Analytical skills

SQL skills

Tools

EPIC certification

Epic Payer Platform

Epic Tapestry

Job description

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Role : EPIC Ops Support Engineer

Location : Dallas,Texas

Skills : Epic Chronicles, Epic Bridges, EPIC operations support, Epic Workbench Reporting

Job Description

Role: EPIC Ops Support Engineer

Location: Remote, US

Responsibilities

Job Description:

• Carry out day-to-day EPIC operations, provide triaging and incident resolution. Will interface with Epic & Rackspace technical support services.
• Manage Member Eligibility Loads into Epic. Maintenance of Claims and Provider data loads.
• Analyze and resolve provider onboarding issues
• Work on EPIC interfaces and data exchange issues which includes both API and SFTP data exchange
• Maintain and load de-identified test membership data into HEPPI in accordance with Client's enterprise standards.
  
  

Required Skills

Minimum 5 years of EPIC operations support experience

Epic Bridges

Epic Chronicles

Epic Workbench Reporting

Excellent Communication Skills - working with both business partners and provider community

Strong Analytical skills

SQL skills

Desired Skills

EPIC certification

Epic Payer Platform Experience

Epic Tapestry Knowledge

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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