Epic MyChart Analyst – Patient Access Project

Shyft6; Town of Florida (NY); Remote; USD 85,000 - 115,000; Full time

Job summary

A healthcare technology company is seeking an Epic MyChart Analyst to enhance patient access features in MyChart. This remote role involves configuring workflows for scheduling, collaborating with teams, and ensuring compliance with standards. Epic MyChart Certification and experience in patient-facing workflows are required for this full-time contract position.

Qualifications

• Epic MyChart Certification is required.
• Experience in configuring patient-facing workflows is essential.
• Ability to collaborate effectively across different teams.

Responsibilities

• Configure MyChart patient portal workflows for scheduling and access.
• Collaborate with teams to meet business needs regarding portal functionality.
• Support testing and troubleshooting of MyChart access workflows.

Skills

Epic MyChart Certification

Experience configuring patient workflows

Collaboration skills

Troubleshooting skills

Job description

This is a remote position.

Position Type: Full-Time Contract (3 months initial; planned 1-year extension)

Location: Remote

Start Date: Early October

Overview

We are seeking an Epic MyChart Analyst to join the Patient Access Project team. This individual will configure and enhance MyChart features that directly impact patient scheduling, access, and engagement.

Responsibilities

• Configure MyChart patient portal workflows for scheduling, referrals, and access.
• Collaborate with operational analysts to align portal functionality with business needs.
• Support testing and troubleshooting of MyChart access workflows.
• Provide documentation, training materials, and knowledge transfer to teams.
• Ensure compliance with security and patient communication standards.

Qualifications

• Epic MyChart Certification (required).
• Strong experience configuring patient-facing workflows in Epic.
• Ability to collaborate across clinical, access, and IT teams.
• Strong troubleshooting and testing skills.