Epic Inpatient ClinDoc IT Analyst II - Systems & Workflow

Tampa General Hospital, Inc.; Tampa (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

Tampa General Hospital is seeking an IT Analyst II to perform intermediate-level analysis and support of information systems. The role involves evaluating hardware and software to meet end-user and operational needs, and participating in system design, testing, training, and implementation.

You will collaborate with department managers and senior staff to deliver automation solutions, maintain documentation, and mentor junior team members while ensuring compliance with security and privacy

Qualifications

• Two (2) years information technology / applications experience including build, test, and support of job-related applications or equivalent healthcare/health related experience.
• Epic Inpatient/ClinDoc certification and experience.

Responsibilities

• Performs intermediate-level analysis, configuration, testing, and support of assigned application systems and related technologies.
• Conducts workflow analysis and contributes to the design and implementation of system solutions that align with departmental and organizational needs.
• Supports the full system lifecycle - including planning, design, development, testing, training, implementation, and maintenance - for assigned projects and routine upgrades.
• Troubleshoots and resolves moderately complex application and system issues, escalating unresolved problems according to established standards and protocols.
• Develops and maintains technical and functional documentation, including workflows, interface diagrams, specifications, change records, and downtime procedures.
• Acts as a liaison between IT vendors and Tampa General Hospital, coordinating issue resolution, upgrades, and system support activities as needed.
• Participates in and may lead departmental or hospital committees, task forces, and focus groups to support organizational initiatives.
• Mentors and supports junior or new team members through knowledge sharing, training, and guidance on systems and processes.
• Ensures solutions are thoroughly tested and meet functional requirements prior to implementation in the production environment.
• Adheres to all organizational policies related to data security, privacy, compliance, safety, and professional conduct while supporting the mission and values of Tampa General Hospital.

Skills

Application systems knowledge

Healthcare tech

Issue analysis

Communication with teams

Technical documentation

Mentoring

Education

High School Diploma or GED

Job description

Tampa General Hospital is seeking an IT Analyst II to perform intermediate-level analysis and support of information systems. The role involves evaluating hardware and software to meet end-user and operational needs, and participating in system design, testing, training, and implementation.

You will collaborate with department managers and senior staff to deliver automation solutions, maintain documentation, and mentor junior team members while ensuring compliance with security and privacy