Epic Informatics Manager — Remote Healthcare IT Leader

Froedtert South, Inc.; Kenosha (WI); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Froedtert South, Inc. in Kenosha, WI seeks an IS Informatics Manager to lead the day-to-day delivery of the clinical and revenue informatics team across the health system.

This role partners with IS leaders, project managers, clinicians, and executives to align technology capabilities with strategic goals, drive workflow optimization, and ensure successful go-lives while maintaining strong governance and collaboration.

Qualifications

• Minimum of 5–7 years of progressive experience in Epic workflows and integrated healthcare information technology platforms.
• Demonstrated experience with Epic EHR in a Community Connect environment strongly preferred.
• Experience managing multi-site or affiliate IS service delivery in a health system environment, preferred.
• Deep knowledge of Epic environments, upgrade lifecycle, and release management.

Responsibilities

• Serve as the primary operational owner of the Information Services Department Epic Informatics Team service delivery. Overseeing onboarding, support coverage, support documentation (service desk), workflow alignment, Epic upgrade life cycle, go-live support, and ongoing day to day task optimization.
• Coordinate Epic build, testing activities, change control, and environment management activities in alignment with the FS Epic Community Connect partner standards.
• Partner with leadership, project managers, and clinical informatics staff to manage upgrades, quarterly releases, and new module deployments.
• Track and communicate affiliate-specific Epic activation timelines, training milestones, and go-live readiness across departments.
• Serve as escalation point for Community Connect affiliate issues requiring coordination between the affiliate, IS operations, and Epic directly.

Skills

Epic EHR knowledge

Project management

Interpersonal communication

Team leadership

Analytical thinking

Regulatory knowledge (HIPAA/JACHO/CMS)

Education

Bachelor's degree in Information Technology, Health Informatics, Computer Science, Healthcare Administration, or a related field

Clinical credential, such as RN or equivalent licensed healthcare professional

Job description

Froedtert South, Inc. in Kenosha, WI seeks an IS Informatics Manager to lead the day-to-day delivery of the clinical and revenue informatics team across the health system.

This role partners with IS leaders, project managers, clinicians, and executives to align technology capabilities with strategic goals, drive workflow optimization, and ensure successful go-lives while maintaining strong governance and collaboration.