Epic Credentialed Trainer-Full-Time-Variable- NON REMOTE

Cape Fear Valley Health System; United States; Remote; USD 90,000 - 125,000; Full time

Job summary

Cape Fear Valley Health System in Fayetteville, NC seeks an Epic Principal Trainer to design, build, and deliver Epic training across ambulatory and inpatient modules. You’ll collaborate with SMEs, develop curriculum, and drive implementation and upgrades with strong project management and public speaking skills.

The role requires a bachelor's degree or 8 years in IT healthcare EHRs, certification within 3 months, and willingness to travel to training sites.

Qualifications

• Bachelor's degree or 8 years of IT Healthcare EHR experience (EPIC experience preferred).
• Must obtain Principal Trainer Certification within three months of hire.
• Learning course script development experience and LMS experience preferred.
• Strong leadership, public speaking, and cross-organizational collaboration skills.
• Willingness to travel between facilities and training sites.

Responsibilities

• Design, build, and maintain Epic training curriculum for assigned application(s).
• Develop eLearning modules and online learning tools with the eLearning team.
• Prepare training materials and set up training environment prior to sessions.
• Collaborate with SMEs to develop training materials and answer participant questions.
• Co-facilitate classroom instruction and assist with exercises.
• Present information clearly in written and verbal form.
• Manage training projects and timelines; incorporate feedback into procedures.
• Collaborate with Analysts, SMEs, and leaders to reflect current workflows.

Skills

Public speaking

Project management

Microsoft Office

Adult learning principles

Interpersonal skills

Travel between facilities

Education

Bachelor's degree or 8 years in IT healthcare EHR systems

Tools

Epic EHR

Learning Management System (LMS)

Job description

Facility

Cape Fear Valley Medical Center Location Fayetteville, North Carolina Department EPIC Job Family Information Technology Work Shift Days (United States of America)

Summary

The Epic Principal Trainer is responsible for developing and delivering training for Epic users within a healthcare system. This role design/builds and maintains curriculum, collaborates with subject matter experts (SMEs), and ensures that training meets clinical, operational, and technical requirements. The Principal Trainer plays a key role in supporting successful Epic implementation, upgrades, and ongoing optimization efforts. THIS IS NOT A REMOTE POSITION

Major Job Functions

• Design, build, and maintain Epic training curriculum and supporting materials for assigned application(s) (e.g., Ambulatory, Inpatient, ASAP, Stork, Cadence/Prelude, Professional Billing/Hospital Billing, Cupid/Radiant, HIM, OpTime)
• Develop eLearning modules and maintain online learning tools in collaboration with the eLearning team.
• Prepare training lessons, printing materials, and set up the training room and environment prior to the training session
• Learn new content and consult with subject matter experts to develop training materials and answer any participant questions.
• Collaborate with other trainers by co-facilitating classroom instruction and assisting with exercises as needed
• Present information verbally and in writing in a clear and easy-to-understand manner.
• Follow up with trainees outside of the classroom to offer additional support
• Train staff and end users by teaching technical topics as needed.
• Manage projects by prioritizing projects and by creating and adhering to timelines
• Ability to round / communicate effectively with all levels of staff and present education in an organized, consistent manner, taking the students' ends into account during training.
• Incorporate feedback from others into existing training and training administration procedures.
• Collaborate with Application Analysts, SMEs, and operational leaders to ensure training reflects current workflows and best practices.
• Participate in system upgrades and enhancements by updating training content and delivering refresher training as needed.
• Development and dissemination of new policies and procedure required by the automated systems
• Other duties as assigned

Minimum Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

• Education and Formal Training: Bachelor's degree or 8 years of experience in IT Healthcare EHR systems required (EPIC experience preferred)
• Obtain Principal Trainer Certification within three months of hire or accepting Principal Trainer job role required
• Work Experience: Learning course script development experience (preferred). Learning management system experience (preferred).
• Knowledge, skills, and abilities required: Proficiency in reading, writing, and speaking the English language Demonstrated leadership characteristics and strong interpersonal skills. Ability to work across organizations and multiple audiences. Possess strong leadership skills, public speaking, and ability to inspire others. Ability to travel between facilities and training sites. Strong presentation, communication (verbal and written) and public speaking skills. Comfort with technology and ability to adapt to change. Ability to provide professional guidance and supervisory oversight to team members. Exercises a high degree of autonomy. Demonstrates project management concepts/skills. Demonstrates the use of critical thinking skills with the ability to prioritize needs rapidly. Proficiency in Microsoft Suite (Word, Excel, PowerPoint, etc.) Working knowledge of best practices in adult learning principles.
• Physical requirements: Hearing and verbal ability to interact professionally with staff, managers, and vendors. Visual acuity to deal with computerized displays and printouts Manual dexterity to use standard keyboard is both required.

Required Licenses and Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

For exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time. Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with over 7,000 employees and 850 physicians. Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region.