EPIC CLINDOC/STORK SOLUTIONS ANALYST - MAINTENANCE

OCHIN; United States; Remote; USD 85,697 - 137,116; Full time

Job summary

OCHIN is seeking a ClinDoc and Stork Solutions Analyst to support clinical applications within the Epic EHR software. The role requires expertise in Epic certification, with at least 3 years as an Epic Applications Analyst and good proficiency in project management and communication. This position offers remote work and a salary range between $85,697 and $137,116. Candidates must possess strong analytical, organizational skills and will be involved in troubleshooting and cooperation across teams to enhance patient care workflows.

Qualifications

• At least 3 years of experience as an Epic Applications Analyst.
• Intermediate proficiency in Microsoft Excel.
• Process and detail-oriented, with a strong focus on data-driven decision making.

Responsibilities

• Develop and deploy solution functionality by maintaining features according to requirements.
• Troubleshoot complex technical issues ensuring optimal system performance.
• Collaborate across departments for project implementations.

Skills

Epic Applications Analyst

Epic ClinDoc certification

Strong communication skills

Microsoft Excel

Project management

Education

Epic application build experience (minimum 2 years)

Job description

Position Overview

ClinDoc and Stork Solutions Analyst on the Maintenance team supports OCHIN by configuring and supporting clinical applications within the Epic electronic health record (EHR) software for our Acute Care member organizations. The role consults with members to provide solutions that offer accurate, secure, and efficient patient care and provider workflows, medical and billing information for clinics, and usage of Epic front desk application and related ancillary services, with a focus on quality outcomes for our member organizations.

Essential Duties

• Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference.
• Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end‑user satisfaction.
• Collaborate across departments to support project implementations and address member maintenance issues.
• Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross‑functional teams.
• Skill development and competency growth in technical design, analysis, and system enhancements.
• Other duties as assigned.

Requirements

• The ideal candidate will have at least 3 years of experience as an Epic Applications Analyst, with a minimum of 2 years of experience in Epic application build.
• Epic certifications required in Epic ClinDoc and Stork.
• Intermediate proficiency in Microsoft Excel.
• Strong communication skills – able to communicate with both application and technical team members, as well as end users.
• Consistently acts with integrity and accountability.
• Process and detail‑oriented, with a strong focus on data‑driven decision making.
• Proactive, self‑motivated, and solution oriented.
• Strong organizational and project management skills.
• Prior to moving forward to the team interview, all candidates are required to complete a 50‑60‑minute competency assessment to assess fit with OCHIN's core competencies.

Base Pay Overview

OCHIN uses broadened pay bands to support equitable and market‑aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

Physical Requirements / Work Environment

• Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.
• Reading, speaking, writing, and understanding English.
• While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.
• This position requires a virtual home‑office environment, working remotely and will require that all employees be on camera for all virtual meetings.
• The role routinely uses standard office equipment such as computers and mobile devices.
• Travel is required to support OCHIN's business requirements for Go‑Live installations or training which may require travel by air, vehicle, or train.

COVID‑19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees – including remote employees, contractors, interns, and new hires – to be vaccinated with a COVID‑19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on‑site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from Home Requirements

• Ability to work independently and efficiently from a home office environment.
• High Speed Internet Service.
• It is a requirement that employees work in a distraction free workplace.
• Travel may be required for on‑site Go Live support based on business requirements for OCHIN.

Benefits

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/team/careers/.

Equal Opportunity Statement

OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.

As an Equal Opportunity and Aff  Afirmative Action  employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

Salary Description

Salary range is $85,697 – $137,116