EPIC CERTIFIED SENIOR OR NON-SENIOR CLINDOC / STORK ANALYST - MAINTENANCE

OCHIN; Myrtle Point (OR); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare technology organization based in Oregon is looking for a technical support analyst to perform builds and configurations in Epic EHR systems. Candidates should have at least 3 years of experience in healthcare technology. The role offers a supportive work environment, opportunities for career growth, and the potential for remote work across the U.S. Join us to make a positive impact on patient care.

Benefits

Generous compensation package

Career advancement opportunities

Supportive and collaborative work environment

Qualifications

• Minimum of 3 years of experience in application support or healthcare technology.
• Willingness to travel for off-site software installations as needed.

Responsibilities

• Perform routine build and configuration in Epic ClinDoc, Stork, and LTC and related products.
• Act as Level 2 technical support for ancillary integrated products.
• Collaborate with the Member Care Team to support overall goals.
• Lead trainings and workgroups for members.
• Document build specifications and complex clinic workflows.

Skills

Proven experience with Epic electronic health record (EHR) software

Strong technical troubleshooting skills

Excellent written and verbal communication skills

Ability to work collaboratively

Job description

Why consider this job opportunity

• Opportunity for career advancement and growth within the organization


• Generous compensation package


• Supportive and collaborative work environment


• Chance to make a positive impact on patient care and provider workflows


• Work remotely across 49 states with a healthy work-life balance

What to Expect (Job Responsibilities)

• Perform routine build and configuration in Epic ClinDoc, Stork, and LTC and related products


• Act as Level 2 technical support for ancillary integrated products, including issue resolution and vendor coordination


• Collaborate with the Member Care Team to support overall goals and provide workflow solutions


• Lead trainings and workgroups for members while mentoring less experienced analysts


• Document build specifications, team processes, and complex clinic workflows

What is Required (Qualifications)

• Proven experience with Epic electronic health record (EHR) software


• Minimum of 3 years of experience in application support or healthcare technology


• Strong technical troubleshooting skills and ability to work collaboratively


• Excellent written and verbal communication skills


• Willingness to travel for off-site software installations as needed

How to Stand Out (Preferred Qualifications)

• Experience in a healthcare setting, particularly with acute care organizations


• Familiarity with clinical workflows and billing processes


• Previous mentoring or training experience with junior analysts


• Knowledge of integration issues and solutions within EHR systems


• Certification in Epic applications

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