EPIC CERTIFIED SENIOR OR NON-SENIOR ASAP ANALYST - MAINTENANCE

OCHIN; Myrtle Point (OR); Remote; USD 70,000 - 90,000; Full time

Job summary

A nonprofit healthcare organization is seeking a candidate to configure and support clinical applications within the Epic EHR software. This remote role involves complex integration work, technical support, and providing training to enhance understanding of the system. The ideal applicant will have experience with Epic ASAP and strong problem-solving skills, contributing to meaningful impacts in rural communities.

Benefits

Generous compensation package

Career advancement opportunities

Supportive work environment

Qualifications

• Proven experience with Epic ASAP application configuration and support.
• Strong analytical and problem-solving skills to resolve complex integration issues.
• Excellent communication and collaboration skills to work effectively with team members.
• Ability to mentor and train less experienced analysts.
• Willingness to travel as needed for off-site software installations.

Responsibilities

• Configure and support clinical applications within the Epic EHR software.
• Act as Level 2 technical support for ancillary products.
• Lead working sessions with member organizations for integration work orders.
• Provide hands-on training and workflow solutions.
• Document build specifications and collaborate with teams on integration issues.

Skills

Epic ASAP application configuration

Analytical and problem-solving skills

Communication skills

Mentoring and training abilities

Tools

JIRA

Job description

Why consider this job opportunity

• Generous compensation package with a commitment to employee well-being
• Opportunity for career advancement and growth within the organization
• Work remotely from anywhere across the United States
• Supportive and collaborative work environment focused on innovation
• Chance to make a meaningful impact in rural and underserved communities

What to Expect (Job Responsibilities)

• Configure and support clinical applications within the Epic electronic health record (EHR) software
• Act as Level 2 technical support for ancillary integrated products, resolving issues and coordinating with Help Desk
• Lead working sessions with member organizations to address complex integration work orders
• Provide hands-on training and workflow solutions to ensure understanding of the system
• Document build specifications and collaborate with cross-functional teams to address integration issues

What is Required (Qualifications)

• Proven experience with Epic ASAP application configuration and support
• Strong analytical and problem-solving skills to resolve complex integration issues
• Excellent communication and collaboration skills to work effectively with team members and clients
• Ability to mentor and train less experienced analysts
• Willingness to travel as needed for off-site software installations

How to Stand Out (Preferred Qualifications)

• Previous experience in a healthcare-related technical support role
• Familiarity with JIRA for issue tracking and resolution
• Experience leading training sessions or workgroups
• Knowledge of workflow best practices in a clinical setting
• Understanding of medical billing information and provider workflows

#NonprofitHealthcare #EpicEHR #RemoteWork #CareerAdvancement #HealthcareInnovation

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