Epic Cadence Analyst (Information Technologist 3) - 20101145

State of Ohio; Columbus (OH); On-site; USD 80,000 - 96,000; Full time

Job summary

The Ohio Department of Behavioral Health is seeking an Epic Cadence Analyst to design, build, configure, and support Cadence scheduling applications for behavioral health services. The role emphasizes secure handling of patient data and alignment with inpatient/outpatient workflows.

You will collaborate with clinical, operational, and IT stakeholders to optimize scheduling processes, maintain documentation, and support Epic modules while staying current with Epic releases and industry best

Qualifications

• Undergraduate core program in computer science or information systems as a prerequisite.
• 48? 36 months? combined work experience in multiple IT areas as alternative qualification.
• Equivalent minimum qualifications as described by the agency position posting.

Responsibilities

• Design, build, configure, test, and maintain Cadence scheduling applications and related infrastructure.
• Analyze scheduling workflows and access needs; translate requirements into Cadence builds.
• Maintain scheduling environments and access controls in compliance with HIPAA and privacy laws.
• Coordinate with Epic teams to validate data and ensure consistency across systems.
• Manage changes for Cadence upgrades, releases and new implementations from analysis to go-live.
• Build scheduling templates, appointment types, provider/resources records, and wait-list tools.
• Collaborate with clinical, operational, access, compliance, and IT stakeholders to deliver improved scheduling solutions.
• Maintain documentation, configuration records, and build inventories; liaise with leadership and IT teams.
• Participate in Epic workgroups and stay current with release notes and best practices.

Skills

Information Technology

Critical Thinking

Customer Focus

Education

Undergraduate degree in CS or IS

12+ months IT work experience

Tools

Epic Cadence

Epic Systems

Prelude

Grand Central

Job description

Job Description - Epic Cadence Analyst (Information Technologist 3) - 20101145 (2600072O)

Epic Cadence Analyst (Information Technologist 3) - 20101145 ( 2600072O )

Organization

Behavioral Health

Agency Contact Name and Information : Human Resources

Unposting Date

Oct 7, 2026, 3:59:00 AM

Work Location

James A Rhodes Office Tower 33 30 East Broad Street 33rd Floor Columbus 43215

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation : $34.53 per hour

Schedule

Full-time

Work Hours : 8:00 AM - 5:00 PM

Union : OCSEA

Primary Job Skill

Information Technology

Technical Skills : Information Technology

Professional Skills : Critical Thinking, Customer Focus

Primary Technology : Not Applicable

Agency Overview

Epic Cadence Analyst

(Information Technologist 3)

Who we are:

At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.

We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio’s prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, Ohio.

DBH Values:

• Service-Oriented (Person Centered, Solution Oriented Customer Focused)
• Collaborative (Approachable, Reasonable, Transparent)
• Value Driven
• Innovative (Yes Before No)
• Strong Sense of Urgency

Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued.

The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the health and well‑being of all employees, including those in recovery. We foster an inclusive, stigma‑free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second‑chance hiring, and recovery‑informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team.

Job Description

Please note: Effective October 1, 2025, the Ohio Department of Mental Health & Addiction Services has transitioned to its new name—the Ohio Department of Behavioral Health. This change reflects our continued commitment to providing comprehensive, person‑centered care that addresses the full range of behavioral health needs for Ohioans. All positions and services now fall under the Ohio Department of Behavioral Health as we move forward in serving individuals, families, and communities across the state.

What you’ll do at DBH:

The Ohio Department for Behavioral Health is seeking a highly skilled Epic Cadence Analyst to support the agency’s clinical, operational, and patient-access scheduling needs. This role is responsible for the design, build, configuration, optimization, and ongoing support of Epic Cadence applications, with a focus on ensuring accurate scheduling processes and secure handling of behavioral health patient data.

PRIMARY TECHNOLOGY: Epic Systems Application Administration
SECONDARY TECHNOLOGY: Microsoft OS

Key Responsibilities

Epic Cadence Build, Support & Optimization

• Serve as the agency’s primary Epic Cadence analyst, responsible for designing, building, configuring, testing, and maintaining Cadence scheduling applications and related infrastructure.
• Analyze existing scheduling workflows, access needs, and operational requirements; identify gaps and translate business and regulatory needs into functional Cadence build.
• Configure and maintain scheduling environments and access controls to ensure proper handling of behavioral health and sensitive-population data, in compliance with HIPAA, Ohio confidentiality laws, and internal privacy policies.
• Coordinate with Epic application teams to validate and reconcile scheduling data; ensure consistency of build across systems and resolve discrepancies.
• Manage the full change lifecycle for Cadence upgrades, releases, and new implementations, including analysis, testing, validation, and go‑live support.
• Build and maintain scheduling templates, appointment types, provider/resource records, referral workflows, and wait‑list management tools, ensuring alignment with inpatient, outpatient, and operational behavioral health workflows.
• Collaborate with clinical, operational, access management, compliance, and IT stakeholders to gather requirements, assess workflow efficiency, and deliver improved scheduling solutions.
• Maintain documentation, configuration records, test scripts, and build inventories; serve as a liaison between operational leaders, clinical teams, compliance officers, and IT.
• Participate in Epic workgroups, user forums, and advisory sessions; stay current with Epic NVTs, release notes, and industry best practices to identify and implement enhancements.

Cross-Application Support & Security

• Provide cross‑application support for scheduling‑adjacent Epic modules such as Prelude, Grand Central, Referrals, EpicCare Ambulatory, and interoperability workflows as prioritized by leadership.
• Assist with analysis, build, testing, and support across other Epic application areas to ensure alignment of patient record, revenue cycle, and scheduling data.
• Apply enterprise scheduling knowledge to maintain accuracy and integrity of scheduling data across integrated systems.
• Uphold agency and State IT security policies, ensuring all Cadence configurations meet security, privacy, and access‑control standards for behavioral health and sensitive scheduling data.

Professional Development & Additional Duties

• Stay current with emerging technologies, standards, and techniques, and acquire new skills as required.
• Perform additional duties as assigned in support of agency IT or health information management operations.

This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union), with a pay range of 33 on the OCSEAPay Range Schedule . Normal working hours are 8:00am to 5:00pm. This position is located within our Office of Information Services, headquartered at the James Rhodes State Office Tower, 30 East Broad Street, 33rd floor, Columbus, Ohio 43215.

Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full‑time and part‑time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

Completion of undergraduate core program in computer science or information systems; 12 combined work experience in multiple areas of assigned responsibility (e.g., infrastructure, database administration, software development, business process analysis) as specified by the agency position description & job posting.

-Or 36 mos. combined work experience in multiple areas of assigned responsibility (e.g., infrastructure, database administration, software development, business process analysis) including 12 mos. combined work experience as specified by the agency position description & job posting.

-Or equivalent of minimum class qualifications for employment noted above.

Primary Job Skill: Desktop Support

Technical Skills: Information Technology

Professional Skills: Critical Thinking, Customer Focus

Required Educational Transcripts

Official transcripts are required for all post‑secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution’s website will not be accepted. The Ohio Department of Behavioral Health reserves the right to evaluate the academic validity of the degree‑granting institution.

Background Check Notice

The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

Rule 5122-7-21, "Background check on applicants," outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Behavioral Health.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug‑free workplace which prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.