Epic Cadence Analyst

ClinDCast, LLC; Wesley Chapel (FL); Hybrid; USD 75,000 - 110,000; Full time

Job summary

ClinDCast, LLC is seeking a healthcare IT professional with 1+ years of hands-on Epic modules experience (Cadence, Grand Central, Prelude, Referrals, SER) and ServiceNow incident/request management. The role emphasizes customer service, stakeholder communication, and independent work capability.

Preference for familiarity with Epic workflow configurations and patient/referral queues. The candidate will contribute to healthcare IT solutions delivery for payers, providers and life sciences

Qualifications

• 1+ years of hands-on experience with Epic Cadence, Grand Central, Prelude, Referrals, and SER.
• Experience working with ServiceNow for incident and request management

Responsibilities

Skills

Customer service

Stakeholder communication

Problem-solving mindset

Self-starter / independent work

Tools

Epic Cadence

Grand Central

Prelude

Referrals

SER

ServiceNow

Job description

Candidates who do not meet these requirements will not be considered.

1+ years of hands-on experience with Epic Cadence, Grand Central, Prelude, Referrals, and SER

Experience working with ServiceNow for incident and request management

Strong customer service and stakeholder communication skills

Highly customer-focused with a problem-solving mindset

Ability to work independently as a self-starter with minimal supervision

Preferred / Nice to Have Skills

Candidates with these skills will be given preference.

Experience with Epic Security

Knowledge of Epic patient and referral workqueues

Experience with Epic Place of Service configuration

Familiarity with Epic Logistics

ClinDCast offers Healthcare IT solutions and consulting services to payers, providers and life sciences organizations enabling them to enhance care delivery to patients.