Epic Cadence Analyst

Insight Global; Bellaire (TX); Hybrid; USD 95,000 - 125,000; Full time

Job summary

Insight Global is seeking a Senior Application Analyst to provide expert support and configuration of assigned applications. The role includes training and mentoring junior analysts and collaborating with customers to improve operational efficiency.

The ideal candidate will have 3+ years of Epic Analyst build experience in large-scale environments, certifications in Cadence/MyChart/Ambulatory, and strong project management skills.

Qualifications

• Bachelor's Degree or 4 years of IT experience.
• At least 3 years of Epic Analyst build experience across large scale clinical, ancillary or business environments.
• Certified in Cadence, MyChart or Ambulatory (or strong working knowledge of Cadence/MyChart).
• Expert ability to troubleshoot system problems and engineer IT solutions with customers/vendors.
• Strong knowledge of project management methodologies for large scale implementations.

Responsibilities

• Provide expert level support and configuration of assigned applications.
• Train and mentor junior analysts and support staff.
• Collaborate with customers at all levels to improve operational efficiency.
• Proactively manage and troubleshoot issues within IT teams and manage changes.
• Assist with budget projections and project management recommendations.

Skills

Troubleshooting

Customer support

Analytical thinking

Project management

Education

Bachelor's degree or 4 years IT experience

Tools

Cadence

MyChart

Ambulatory

Epic

Job description

The Senior Application Analyst position is responsible for expert level support and configuration of assigned applications. The position entails assisting, training and supporting customers and junior analysts with the operation and administration of systems. The Sr. Application Analyst trains and mentors more junior analysts. The Sr. Application Analyst works with customers at all levels in the organization to enhance their understanding of available tools to enhance operational efficiencies. The Sr. Application Analyst proactively manages and troubleshoots issues within related IT teams and manages change. The Sr. Application Analyst provides high level administration of applications and ensures quality delivery of application availability. The Sr. Application Analyst ensures the services provided contribute to the successful accomplishment of the mission of the department. The Sr. Application Analyst makes recommendations regarding budget projections and project management.

Location

Houston, TX

Mainly remote with 1 day required onsite at Bellaire (Tuesdays, address is 4800 furnace place). Usually are only there from 9-3. May require additional onsite responsibility with onsite activities with TDR and Go-Live support.

Requirements

• Bachelor's Degree or 4 years of experience in IT
• At least 3 years of experience conducting build as an Epic Analyst - Experience supporting large scale clinical, ancillary or business environments
• Certified in one of the following: Cadence, MyChart, Ambulatory (if only ambulatory certified, needs to have strong working knowledge of Cadence or MyChart)
• Expert ability and skill to troubleshoot system problems and to engineer expert solutions with IT customers and vendors
• Strong knowledge of project management methodologies and ability to apply them to large scale system implementation