Epic Beaker Senior Analyst: EHR Implementation Lead

Visa Hunt; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Cardamom is seeking an experienced Epic Senior Analyst to implement and maintain the Epic EHR for clients. You will work in a team-based environment, mentoring others and ensuring client support needs are met during a Beaker add-on migration from SoftLab to Epic Beaker.

You will design, build, troubleshoot, and optimize Epic EHR configurations, document workflows, and produce user-friendly training materials.

Qualifications

• Epic EHR configuration and optimization knowledge.
• ITIL process understanding and implementation experience.
• Strong communication with clinical and technical stakeholders.

Responsibilities

• Support the strategic direction and execution of medium-priority client contracts involving Epic EHR software, ensuring coordination between internal teams and clients to meet contract objectives.
• Provide advanced guidance and support to internal teams and clients, utilizing your strong knowledge of Epic EHR software to improve system performance and user experience.
• Contribute to the analysis, design, and execution of Epic EHR system solutions for client contracts, ensuring quality specifications and seamless integration with client workflows.
• Assist in troubleshooting complex issues within the Epic EHR system for client contracts, conducting in-depth analysis to identify root causes, and proposing solutions to improve system stability and user satisfaction.
• Document Epic EHR system configurations, workflows, and processes clearly, ensuring documentation is accessible to both technical teams and end users.
• Support the creation and maintenance of internal documentation, knowledge bases, and training materials focused on Epic EHR software to foster team collaboration and process consistency.
• Assist with the change control process for Epic EHR related to client contracts, ensuring smooth migration of application builds and compliance with internal standards.
• Contribute to ad hoc initiatives and internal efforts related to Epic EHR software, offering technical insights, and helping to develop documentation reflecting contract outcomes and lessons learned.
• Monitor and report on Service Level Agreements (SLAs) for Epic EHR system performance related to client contracts, identifying potential issues and suggesting improvements for future planning.
• Facilitate communication between teams, ensuring clear documentation of decisions and follow-up actions related to client contracts involving Epic EHR.

Skills

Epic EHR knowledge

ITIL processes

Education

Epic AP certification or CP certification

Job description

Cardamom is seeking an experienced Epic Senior Analyst to implement and maintain the Epic EHR for clients. You will work in a team-based environment, mentoring others and ensuring client support needs are met during a Beaker add-on migration from SoftLab to Epic Beaker.

You will design, build, troubleshoot, and optimize Epic EHR configurations, document workflows, and produce user-friendly training materials.