Epic Beacon Analyst

VIRTELLIGENCE; New York (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

VIRTELLIGENCE is looking for a Full Time Epic Beacon Analyst II in New York. The ideal candidate should hold Epic Beacon and Ambulatory certifications and possess experience in healthcare operations or IT. Responsibilities include troubleshooting, maintaining applications, and providing training support.

This role demands strong analytical and communication skills, alongside a proactive approach to teamwork and process improvement. It's a great opportunity for professionals eager to advance in an engaging environment.

Qualifications

• 2-3 years in healthcare operations or IT.
• Ability to achieve Epic certifications within 90 days.
• Strong troubleshooting and analytical skills.

Responsibilities

• Identify and recommend changes in support of assigned applications.
• Prepare and deliver workflow demonstrations.
• Lead user training and support.

Skills

Epic Beacon certification

Epic Ambulatory certification

Troubleshooting skills

Analytical skills

Communication skills

Education

Bachelor’s Degree in a related field

Job description

### Epic Beacon Analyst **Location:** New York **Country:** United States E-mailTweetLike+1ShareWhatsAppApply to this JobZack Wilson is recruiting this position.email me linkedin### Job Description**Position Overview*** UHS is seeking a Full Time Epic Beacon Certified Analyst II. The ideal candidate will also hold Epic Ambulatory certification as this position will require you to work in both areas.* Responsible for identifying, evaluating, analyzing and recommending changes in support of assigned applications/systems including ongoing production maintenance and trouble-shooting. Supports the planning, design, development, build and/or configuration of assigned applications/systems. Leads and/or coordinates conversions, application/system testing and documentation of system procedures. Participates and provides input in training design and development and assists in training execution in relation to assigned projects. Provides go-live support and serves as primary point of contact for ongoing maintenance/support and trouble-shooting. **Minimum Required:*** Two to three (2-3) years of healthcare operations (clinical, patient care, administrative or revenue cycle), information technology or health information technology experience + OR* Demonstrated competency in Applications Analyst I role* For Epic roles: Current Epic certifications Epic Beacon and Epic Ambulatory + OR* Willing to travel for training and achieve certification within 90 days of completion of training at Epic in application as assigned. **Preferred*** Bachelor’s Degree in a related field (information technology or clinical/healthcare fields)* Current Epic certification(s) **Job Responsibilities:*** Epic Beacon certification required to be considered, with demonstrated proficiency in additional Epic modules or applications.* Ability to independently prepare and deliver workflow and functional demonstrations.* Strong troubleshooting and analytical skills with the ability to perform high?quality system build work with minimal supervision.* Serves as a Subject Matter Expert (SME) for assigned applications/modules within projects and initiatives.* Acts as a resource and mentor for Analyst I staff, offering guidance on decision?making and work prioritization.* Thorough understanding of organizational policies, procedures, and operational workflows, including upstream/downstream impacts of build decisions.* Ability to support ticket resolution across multiple Epic modules and effectively collaborate with end users, the help desk, and IS teams.* Skilled in leading end?user learning sessions, facilitating meetings, and framing decisions using appropriate analysis and presentation methodologies.* Growing knowledge of IS functional areas such as networking, security, telecom, servers, infrastructure, and interfaces, with awareness of key contacts for collaboration.* Robust understanding of end?to?end business unit workflows (e.g., Clinical, RCO), with the ability to align build decisions with healthcare policy and organizational processes.* Demonstrated ability to troubleshoot and resolve complex issues that span multiple teams, developing new solutions with minimal assistance.* Effective at identifying and engaging key stakeholders, presenting options with pros/cons, and providing clear recommendations.* Proven experience leading activities such as huddles, lean initiatives, peer training, and end?user support workflows.* Recognized as a go?to resource for reviewing vendor updates, upgrades, change management impacts, and project?related build.* Actively participates in departmental learning, seeks and applies feedback, and self?assesses skill gaps for continuous professional development.* Contributes to improving work methods, team performance, and organizational outcomes through innovative thinking and collaboration.* Demonstrates a strong team?first mindset, proactively assisting colleagues, escalating issues appropriately, and putting IS and organizational goals above self?interest.* ##### Status: Accepting Candidate* ##### Skills Epic Beacon Certified: 0 EPIC AMBULATORY CERTIFICATION: 0