Epic ASAP Trainer II

OU Medicine; Oklahoma City (OK); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

PTO

401(k) matching

Medical and dental plans

Job summary

OU Health is seeking an Epic ASAP Trainer II to lead the training program for Epic EHR users. You will work with the training team, application coordinators, and managers to design and maintain comprehensive training across roles, ensuring successful adoption and proficiency.

You will apply advanced adult learning theory and instructional design to craft engaging materials, deliver sessions, and coach other trainers. Travel to assigned sites is required.

Qualifications

• Bachelor’s Degree required.
• 3–5 years IT or clinical experience required.
• Certification or accreditation in the specific application module within 3 months of hire.
• Experience with ASAP preferred.

Responsibilities

• Ensure training materials are concise and relevant.
• Collaborate with EHR Trainer I to deliver training in a professional atmosphere.
• Develop comprehensive training strategies with adoption leads and stakeholders.
• Create engaging content by developing curricula and training materials.
• Deliver engaging training sessions and provide one-on-one coaching to Epic users.
• Mentor other trainers and lead by example.

Skills

Adult education

Training delivery

Communication

Presentation skills

Team collaboration

Education

Bachelor's degree

Job description

Position Title

Epic ASAP Trainer II

Department

IT Support Services

Job Description

The Epic Trainer II is a Principal Trainer who collaborates with the training team, application coordinators and application managers to develop and maintain the Epic EHR training program for the roles in their application. This position utilized advanced knowledge of adult learning principles and instructional design to enhance the overall user experience and successful adoption of the Epic EHR system.

Essential Responsibilities

• Ensure all training materials are relevant and concise.
• Partner with EHR Trainer I to ensure all training is delivered in a professional atmosphere.
• Ensure that the training environment is kept in sync with the other Epic environments.
• Collaborate with adoption leads, training managers and other stakeholders to develop comprehensive training strategies.
• Create engaging content by developing training materials, curricula and collateral.
• This can include crafting e-learning modules, updating lesson plans or designing interactive workshops.
• Deliver captivating training sessions to learners.
• Assess and credential other trainers, ensuring they are Epic proficient.
• Maintain the training environment to ensure it is up to date.
• When new features are deployed in Epic, trains the team on new functionality.
• Troubleshoot issues, answer questions and provide one on one coaching to Epic users.
• Embodied the motto of “No User Left Behind!” by providing support and strategy so users are not only able to use Epic but are able to use it proficiently.
• Leads by example by fostering a collaborative atmosphere, conducting team initiatives and showing unwavering support.
• Mentor other trainers to inspire and help them fine tune their skills.

General Responsibilities

Performs other duties as assigned.

Minimum Qualifications

• Bachelor’s Degree required.
• 3-5 years of relevant IT or clinical experience required.
• Specific application module certification or accreditation required within 3 months of hire.
• Experience with ASAP is highly preferred.

Knowledge/Skills/Abilities Required

• Advanced skill and experience in adult education.
• Demonstrated flexibility with respect to required changes in training content and delivery methods.
• Ability to work without close supervision, taking ownership of work activities and ensuring training sessions and supporting materials meet standards.
• The ability and willingness to take ownership of work activities and ensure that they are completed accurately, efficiently, and in a timely manner.
• The ability to develop and deliver formal presentations. This includes presenting information in a clear and interesting manner, that captivates the audience’s attention, and handling questions or challenges from the group.
• The ability to communicate information clearly and concisely to trainers, and trainees when speaking and in writing.
• The enthusiasm to put forth extra effort when required, including demonstrating determination when faced with obstacles and adversity.
• Excellent analytical, organization, and oral communication skills.
• Ability to work independently and within teams.
• Ability to solve complex problems and understand customer needs.
• Strong understanding of healthcare business process and technology.
• Basic understanding of clinical workflows and terminology.
• Working knowledge of IT solutions and interfacing a plus.
• Must be able to drive personal vehicle to assigned sites to complete work.
• Must be able to travel in state and out of state on occasion.

OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.

OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center, Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center and Edmond Medical Center in the heart of the Edmond Community. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health’s mission is to lead healthcare in patient care, education and research. Experts in prevention, treatment and cures, our team works to improve lives through innovation in medical care, education and research, while investing in the people, technologies and facilities that will enable us to achieve our goals. We are seeking individuals who have a passion and talent for caring for others. By joining our team, you will provide quality health care to our community through the work you do every day. We provide clinical and non-clinical opportunities to further your career and we invite you to explore our available positions.

Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.