Epic Apps Analyst 3 SER - Epic Security-Remote

Beth Israel Lahey Health; Elmont (NY); Remote; USD 60,000 - 75,000; Full time

Job summary

A healthcare organization in Elmont, NY, is looking for an EHR Application Support Specialist. This role involves delivering support for EHR applications, documenting application content, and mentoring junior staff. Candidates should have a Bachelor’s degree or relevant experience, with at least two years in clinical systems. Strong problem-solving and communication skills are essential for success in this role.

Qualifications

• Bachelor's Degree in a related field or 8 years of relevant experience.
• Minimum of two years experience with EHR and clinical systems.
• Experience in a clinical setting with clinical information systems.

Responsibilities

• Deliver support for Electronic Health Record (EHR) applications.
• Document and maintain EHR application content.
• Mentor junior colleagues and assist in process redesign.

Skills

Problem-solving

Communication skills

Project management

Education

Bachelor’s Degree in a related field

Tools

Microsoft Office suite (Excel, PowerPoint)

Job description

What to Expect (Job Responsibilities)

• Deliver timely support for Electronic Health Record (EHR) applications and systems
• Define, document, and maintain EHR application content
• Mentor junior colleagues and assist in process redesign
• Facilitate functional and integrated testing for application updates
• Provide go-live support and address post-implementation issues

What is Required (Qualifications)

• Bachelor’s Degree in a related field or 8 years of relevant experience in healthcare operations or information technology
• Minimum of two (2) years of experience with EHR and clinical systems
• Experience working in a clinical setting and with clinical information systems
• Proven ability to manage small projects with defined scope
• Excellent problem-solving and communication skills

How to Stand Out (Preferred Qualifications)

• EHR (Electronic Health Record) Certification
• Experience in the full implementation software development cycle
• Knowledge of HL7 coding standards
• Proficient in Microsoft Office suite, particularly Excel and PowerPoint
• Creative approach to process redesign

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